Enhanced Community Coordinator

Lakesregional; Greenville, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Short-Term Disability Insurance

Term Life Insurance

Loan Forgiveness Program

Dental, Vision, Life Insurance

Employee Assistance Program

Retirement contributions (Employer-M¿)

Job summary

The Lakesregional Enhanced Community Coordinator (ECC) provides enhanced service coordination for individuals with intellectual and developmental disabilities transitioning from facilities. The role includes planning, referrals, advocacy, and crisis support, with extensive local travel and afterhours scheduling.

Minimum qualifications include a bachelor's in a human services field or HS diploma with case management experience; strong computer skills and a valid license are required.

Qualifications

• Bachelor’s or advanced degree in a human services field or related major as listed.
• Alternatively HS diploma with two years paid case management experience and family experience.
• Must have proficient computer skills: Word, Excel, Outlook and driving license with good record.
• Preferred: two+ years as service coordinator/case manager and bilingual English/Spanish.

Responsibilities

• Assess and verify service coordination needs and plan services.
• Refer, monitor, and provide service delivery; advocate for consumers.
• Participate in service planning team meetings and post-move monitoring.
• Prepare reports for HHSC and review provider records; travel within local area.
• Engage families and providers with regular meetings, including afterhours support.

Skills

Case management

Bilingual (English/Spanish)

Education

Bachelor’s degree in Criminal Justice

Bachelor’s degree in Human Services

Bachelor’s degree in Psychology

Bachelor’s degree in Sociology

Tools

MS Word

Excel

Outlook

Job description

The Enhanced Community Coordinator(ECC) provides enhanced Service Coordination to persons with Intellectual and Developmental Disabilities that have transitioned from or been diverted from Nursing Facilities or State Supported Living Centers(SSLC). The ECC provides intensive and flexible support to individuals to ensure success in the community setting, including arranging for support needed to prevent and manage a crisis, and accessing community-based services and resources. Responsibilities include assessment and verification of service coordination needs; service planning; referral; monitoring or service provision; advocacy for consumers; afterhours crisis services; conducting onsite visits of service delivery sites for post-move monitoring; reviewing Program Providers’ records and implementation plans; intensive monitoring, including inquiries about recent hospitalization, ER visits, and crises; and documentation of progress. Responsibilities involve participating in service planning team meetings; monthly face-to-face contact with consumers frequent contact with family members and service providers; and submitting reports to HHSC as scheduled or upon request, including CLDP reports to SSLC and HHSC for individuals who transitioned form SSLC. Extensive travel within the local service area is required. To accommodate consumer and family needs, must be able to work a flexible schedule, including afterhours, weekends, and holidays.

MINIMUM QUALIFICATIONS:
Bachelor’s or advanced degree from an accredited college or university with a major in a qualified human services field to include-- but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice.

Or a high school diploma or GED and: 1)two years of paid experience as a case manager in a state or federally funded Parent Case Management Program, or have graduated from Partners in Policy Making; and have 2)personal experience as an immediate family member of an individual with intellectual and developmental disabilities.

Must have proficient computer skills to include MS Word, Excel and Outlook. Must have valid driver’s license and an acceptable driving record, as well as personal automobile liability insurance as required by the state of Texas

PREFERRED QUALIFICATIONS:
Two or more years of work experience as a Service Coordinator, case manager, or related position serving individuals with Intellectual and Developmental Disabilities, and bilingual skills(English/Spanish).

Employee Benefits at Full-Time Include:

• Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Term Life Insurance
• Loan Forgiveness Program
• Pet Insurance
• Employee Assistance Program
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year
• Tuition discounts for select Colleges

Travel Required

Yes . Travel within the local service area is required.

Qualifications

Education

Required

Bachelors or better in Criminal Justice or related field.

Bachelors or better in Human Services or related field.

Bachelors or better in Psychology or related field.

Bachelors or better in Sociology or related field.

Experience

Required

Proficient computer skills to include MS Word, Excel, and Outlook.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.