Service Coordinator & Dispatch Specialist

William R Nash Group; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

William R. Nash in Tamarac, FL is seeking a Service Coordinator to support service operations across HVAC, plumbing, and mechanical projects.

The role involves data entry, billing support, and assisting with estimates and proposals while coordinating with service management and field personnel. The ideal candidate has at least two years of relevant experience, strong communication skills, and proficiency with Excel and service-management tools; it is a non-exempt, on-site position offering a

Qualifications

• Minimum of two years' experience in HVAC, Plumbing, Mechanical, Dispatching, coordinating and/or estimating fields.
• Ability to successfully complete HR onboarding and Safety Orientation without interpreter.
• English language safety instructions and communication required.

Responsibilities

• Strengthen customer relationships.
• Assist with weekly spreadsheets for meetings.
• Assist with service project billing/invoicing to clients.
• Dispatch service technicians to customer locations with clear information.
• Assist with procurement of material pricing and lead times.
• Create estimates, quotes, and proposals for service projects.
• Coordinate with AP/AR for service-related matters.
• Oversee vendor/subcontractor invoice approvals.
• Receive and triage new service calls from clients.
• Support field technicians with dispatching and scheduling.
• Pre-plan and coordinate material procurement.
• Ensure fleet and safety compliance.
• Coordinate field manpower and project updates.
• Communicate with clients and protect company from risk.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Presentation skills

Time management

Multitasking

Bilingual

Tools

Sage

Excel

Word

Bluebeam

Service Fusion

Job description

William R. Nash in Tamarac, FL is seeking a Service Coordinator to support service operations across HVAC, plumbing, and mechanical projects.

The role involves data entry, billing support, and assisting with estimates and proposals while coordinating with service management and field personnel. The ideal candidate has at least two years of relevant experience, strong communication skills, and proficiency with Excel and service-management tools; it is a non-exempt, on-site position offering a