Service Coordinator

Resourceful Talent Group; United States; Remote; USD 42,000 - 68,000; Full time

Job summary

Resourceful Talent Group seeks an experienced Service Coordinator to support participants in the NHTD Waiver program. You will manage a caseload, develop and update service plans, and coordinate services with participants, families, and providers to ensure continuity of care. Hands-on NHTD Waiver experience is required. The role rewards strong organizational and communication skills, the ability to work independently, and a compassionate, reliable approach; Russian language skills are a plus.

Qualifications

• Hands-on NHTD Waiver experience is required.
• Previous Service Coordination experience is preferred.
• Knowledge of NHTD regulations, service plans, and care coordination.
• Strong communication, organizational, and case management skills.
• Ability to work independently and manage multiple cases.
• A reliable, professional, and compassionate approach.

Responsibilities

• Coordinate services and care for NHTD Waiver participants.
• Develop, review, and update service plans based on participants’ needs.
• Communicate with participants, families, caregivers, and service providers to support continuity of care.
• Monitor service delivery, follow up on outstanding needs, and address coordination issues.
• Maintain accurate case records and documentation in accordance with program requirements.
• Manage a caseload independently while maintaining timely communication and follow-up.

Skills

NHTD waiver experience

Case management

Communication

Organizational skills

Independent work

Care coordination

Russian language (plus)

Job description

We are seeking an experienced Service Coordinator to support participants in the Nursing Home Transition and Diversion (NHTD) Waiver program. This role is ideal for someone with hands-on NHTD experience who is compassionate, organized, and comfortable managing multiple cases independently.

Responsibilities

• Coordinate services and care for NHTD Waiver participants.

• Develop, review, and update service plans based on participants’ needs.

• Communicate with participants, families, caregivers, and service providers to support continuity of care.

• Monitor service delivery, follow up on outstanding needs, and address coordination issues.

• Maintain accurate case records and documentation in accordance with program requirements.

• Manage a caseload independently while maintaining timely communication and follow-up.

• Hands-on NHTD Waiver experience is required.

• Previous Service Coordination experience is preferred.

• Knowledge of NHTD regulations, service plans, and care coordination.

• Strong communication, organizational, and case management skills.

• Ability to work independently and manage multiple cases.

• A reliable, professional, and compassionate approach.

• Russian language proficiency is a plus.