Service Coordinator (Nursing Home Transition)

Lifesteps, Inc.; Ambler (Montgomery County); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Premium medical, dental and vision

Paid time off

8 paid holidays

Job summary

All Abilities, Inc., a Lifesteps, Inc. subsidiary, is seeking a full-time Service Coordinator to support Nursing Home Transition (NHT) for participants across PA counties. The role involves coordinating housing, utilities, and funding as participants transition back to their communities.

The position is hybrid—work from home with travel to meet clients in surrounding counties; one trip to western PA for training is required. Strong customer service and organization are essential.

Qualifications

• High School Diploma or GED required.
• Demonstrated ability to communicate and provide excellent customer service.
• Demonstrated ability to organize multiple tasks in a timely manner.
• Ability to travel throughout assigned area up to 50% per week.
• Proficient with Microsoft Office Suite, Outlook and Adobe PDF.
• Current driver’s license and the ability to travel for business utilizing personal vehicle.
• Ability to obtain ACT 33/34 and FBI clearances required.
• Ability to work remotely at home with a dependable internet connection.

Responsibilities

• Assist the participant with finding housing options and utility service options.
• Coordinate with the nursing home staff and participant family members as needed.
• Check on any waiver or income funding and arrange appropriate supports.
• Travel to meet clients in surrounding counties as required.

Skills

Customer service

Time management

Communication

Travel ability

Remote work capability

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Service Coordinator, Nursing Home Transition (NHT)

All Abilities, Inc. has a long-standing history of providing service to those in need. With original roots in Southwestern Pennsylvania, All Abilities has expanded to provide service coordination to people with disabilities across the Commonwealth of Pennsylvania. All Abilities is committed to assuring those served live life to the fullest by coordinating necessary services that allow them to remain in their home and community while becoming as independent as possible.

All Abilities, Inc., a subsidiary of Lifesteps, is seeking a full-time Service Coordinator to work in the areas of Philadelphia, Montgomery, Bucks, Chester, and Delaware counties in PA.

The Nursing Home Transition Service Coordinator (NHTSC) supports program Participants by helping to determine their individualized needs and receiving appropriate support to transition from a nursing facility back into the community. The NHTSC adheres to state and federal laws/regulations along with contractual obligations set forth by the contracted Health Plans/Managed Care Organization(s).

Job duties may include: Assist the participant with finding housing options, utility service options, coordinate with the nursing home staff and participant family members as needed, check on any waiver or income funding, etc.

This position is Hybrid - Work from Home and Travel to Meet with Clients in surrounding counties. One time travel to western PA for employment training is required.

QUALIFICATIONS:

Required:

• High School Diploma or GED
• Demonstrated ability to communicate and provide excellent customer service
• Demonstrated ability to organize multiple tasks in a timely manner
• Ability to travel throughout assigned area up to 50% per week
• Proficient with Microsoft Office Suite, Outlook and Adobe PDF
• Current driver’s license and the ability to travel for business utilizing personal vehicle
• Ability to obtain ACT 33/34 and FBI clearances required
• Ability to work remotely at home with a dependable internet connection

Preferred:

• Associates degree or higher in social work, sociology, social welfare, psychology, gerontology or related behavioral science
• Three (3) years’ experience in a social service or healthcare setting
• Experience with local housing markets and developing relationships with Providers
• Prior experience in providing Nursing Home Transition services
• Bilingual or Multilingual

Competitive benefit package includes 100% paid medical, dental and vision insurance premiums; Paid time off, plus 8 paid holidays.