Service Coordinator

Ambient Enterprises; Town of Florida (NY); On-site; USD 34,000 - 39,000; Full time

Job summary

Ambient Enterprises is seeking an entry-level Service Coordinator to join our team in Florida. This role supports project coordination and handles administrative duties related to operations, including scheduling routine maintenance, repairs, and installations with technicians and clients.

You will maintain records, manage service histories and warranties, process work orders, and assist with emergency calls.

Qualifications

• High school diploma or equivalent required; Associate's degree in Business or related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with good problem-solving skills
• Ability to work independently and as part of a team

Responsibilities

• Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients.
• Maintain detailed records, including maintenance histories, warranties, and service schedules.
• Process work orders and maintenance requests, ensuring proper prioritization and timely completion.
• Maintain preventive maintenance schedules.
• Communicate with clients, contractors, and team members regarding project status and updates.
• Handle administrative tasks such as filing, data entry, and document management.
• Assist in coordinating emergency service calls as needed

Skills

Microsoft Office

Organizational skills

Time management

Communication skills

Problem-solving

Teamwork

Data entry

Education

High school diploma or equivalent

Associate's degree in Business or related field

Tools

Business Central

Great Plains

Job description

About UsHVAC/R International is a leading Master Distributor for Dunham-Bush USA, supporting customers across Florida, Latin America, and the Caribbean. With over 100 years of combined industry experience, our team is known for its expertise, strong customer relationships, and commitment to delivering high-quality HVAC solutions. Founded in 2002, we’ve played a key role in driving the growth of the Dunham-Bush brand, including a joint venture to bring manufacturing back to the U.S. Today, we continue to build on that momentum with a fast-paced, collaborative environment where employees have the opportunity to learn, grow, and make a real impact. If you’re looking to join a company with deep industry roots, strong leadership, and exciting growth opportunities, HVAC/R International is the place to build your career.Job DescriptionRole : Service CoordinatorWe are seeking an entry-level Service Coordinator to join our team. This position supports the coordination of projects while assisting with administrative duties related to operations.Key ResponsibilitiesSchedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clientsMaintain detailed records, including maintenance histories, warranties, and service schedulesProcess work orders and maintenance requests, ensuring proper prioritization and timely completionMaintain preventive maintenance schedulesCommunicate with clients, contractors, and team members regarding project status and updatesHandle administrative tasks such as filing, data entry, and document managementAssist in coordinating emergency service calls as neededRequired QualificationsHigh school diploma or equivalent required; Associate's degree in Business or related field preferredProficiency in Microsoft Office Suite (Word, Excel, Outlook)Strong organizational and time management skillsExcellent written and verbal communication abilitiesDetail-oriented with good problem-solving skillsAbility to work independently and as part of a teamPreferred QualificationsExperience with project scheduling and coordinationWorking knowledge of Business Central or Great PlainsCompensation: $25-$28 hourly plus benefitsAmbient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.