Service Coordinator

Abode; Oakland (CA); On-site; USD 39,743 - 43,725; Full time

Benefits offered by this job

100% paid health, vision, and dental options

19 PTO days & 12 Holidays per year

Voluntary benefits: FSA, EAP, Life Insurance

3% retirement match/contribution

Professional Development Trainings and Opportunities

Job summary

A nonprofit organization in Oakland, California is seeking a Service Coordinator to provide essential housing services to individuals experiencing homelessness. This role involves counseling, referrals, and developing individualized housing plans. The ideal candidate will have a Bachelor's degree in a related field and two years of relevant case management experience. This position also offers competitive pay, comprehensive health benefits, and a supportive workplace culture that values employee input and diversity.

Qualifications

• 2 years case management experience with homeless or low-income individuals and/or families.
• Valid California Driver's License and current auto insurance, along with a clean DMV record.
• Flexibility to work evening and weekend hours as required.

Responsibilities

• Provide comprehensive housing services and support to individuals experiencing homelessness.
• Coordinate services with social service partners to enhance service delivery.
• Create and maintain individual service plans for each participant.

Skills

Case management

Counseling

Communication

Crisis intervention

Flexible schedule

Education

Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field

Job description

OakEmergShel HomekeySite1
8452 Edes Ave
Oakland, CA 94621, USA

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Service Coordinator for our programs in Alameda County.

About The Role: The Service Coordinator is responsible for the provision of housing services to individuals who are homeless. The Service Coordinator provides a variety of services to increase housing stability including counseling, referral to financial/credit counseling, referral to legal services, and developing an individualized housing plan that includes a path to permanent housing stability, subsequent to financial assistance. This position is also responsible for service coordination to ensure that participants are connected to other necessary supportive services.

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

• $28.85 - $31.74 per hour
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make An Impact:

• Provision of comprehensive housing services to participants, which may include working directly with landlords.
• Working closely with other social service partners referring and providing services to participants.
• Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household.
• Create and maintain an Individual service plan and needs assessment for each household.
• Meet with the household in person, either in the community or within the home as frequently as needed.
• Attend program meetings with internal and external partners to coordinate services and ensure quality services.
• Maintain client files, including all necessary documentation.
• Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
• Must be able to document services in a timely manner, using BIRP format.
• Attend staff meetings and other agency functions as needed.
• Other duties as assigned.

How You Meet Qualifications:

• Bachelor’s degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 2 years case management experience providing services to homeless or low-income individuals and/or families.
• Driving and transportation of participants when required.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Flexible schedule to work evening and weekend hours as needed.

Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.