Service Coordinator

PeopleSpace - A Best In Class Haworth Partner; Kent (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Paid vacation

401k with matching

Job summary

PeopleSpace - A Best In Class Haworth Partner in Kent, WA is seeking a Service Coordinator to manage daily installation projects and coordinate with dealers and clients for scheduling and invoicing readiness. The role is non-exempt and hourly.

You will prepare paperwork for warehouse and crew, verify packing lists, track products, and ensure timely post-install reports to dealers or customers. Collaboration with QA for repairs and maintaining inventory is expected.

Qualifications

• Knowledge of contract furniture processes.
• Experience with order entry and project management.
• Experience in warehousing, delivery and installation.
• Strong interpersonal communication across organizational levels.

Responsibilities

• Daily management of installation projects.
• Prepare installation paperwork for warehouse and crew.
• Cross-check packing lists and bill of ladings to Delivery Tickets.
• Coordinate with dealer to locate and track products.
• Schedule jobs with Scheduler and dealer/clients.
• Create and manage job folders from start to invoicing.
• Send post-install reports to dealer or customer after completion.
• Coordinate repairs or site issues with QA team.
• Coordinate outbound shipments and Will Calls.
• Maintain inventory and demo products.

Skills

Order entry

Project management

Account servicing

Warehousing

Delivery

Installation

Job description

Job Description

The Service Coordinator is responsible for the daily management of office furniture installation projects. Non-exempt - Hourly position

Responsibilities

• Responsible for the daily management of installation projects
• Preparation of installation paperwork for the warehouse and crew
• Cross checking packing lists and bill of ladings to Delivery Tickets from the dealer
• Working directly with the dealer to locate and track all products
• Scheduling jobs with the Scheduler and working with the Dealer and clients for dates and times
• Create and manage jobs folders from beginning to end of the job includes preparation for invoicing
• Create and send post install reports back to the dealer or customer after job completion
• Work with the Quality Assurance Team to coordinate the repairs or corrections for products or site issues
• Outbound shipments, coordinating Will Calls of product
• Maintaining Inventory and Demo products

Qualifications And Requirements

• Knowledge of contract furniture processes
• Order entry/management, project management, account servicing, warehousing/ delivery/installation
• Strong interpersonal skills, ability to communicate at all levels of the organization
• High level integrity and dependability with a strong sense of urgency and results-orientation

Compensation And Benefits

• Competitive benefits package, including health, dental, life insurance, paid vacation and 401k with matching