Service Coordinator

KOORSEN FIRE & SECURITY INC.; Indianapolis (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Life insurance

401k

Paid holidays

Generous PTO

Tuition reimbursement

Career growth

Job summary

KOORSEN FIRE & SECURITY INC. in Indianapolis, IN, is seeking a Service Coordinator for an on-site role. The position supports inspections and service operations, coordinating administrative tasks and ordering parts as needed to keep customers satisfied.

The role emphasizes communication with customers and vendors, adherence to safety rules, and ongoing learning to grow within Koorsen’s career-driven environment and benefits package.

Qualifications

• Up to a year of dispatching experience or life safety experience.
• Pass drug and background screenings.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Provide administrative and clerical support for inspections and service departments.
• Assist with ordering equipment, parts, and products as needed.
• Interact with customers, vendors, and co-workers professionally.
• Be open to continual learning and follow safety regulations.
• Follow Koorsen policies, procedures and core values.
• Undertake other duties as assigned by management.

Skills

Dispatching experience

Strong communication

Customer interaction

Tools

Microsoft Office Suite

Job description

Active - Regular full-time Indianapolis, IN, US

Salary Range: $19.00 To $25.00 Hourly

Becoming the leader in the fire and security industry takes talent—yours. We are hiring a Service Coordinator in Indianapolis, IN,to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to hear from you if you’re up for the challenge!

At Koorsen, we don’t provide jobs; we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and more.

Salary Range $19-25/hour, depending on experience.

This is an on-site role at our Indianapolis location.

Responsibilities

• Provide administrative and clerical support for the inspections and service departments.
• Assist with ordering equipment, parts, and products when necessary.
• Interact with customers, vendors, and co-workers in a professional manner.
• Open to continual learning.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Follow all Koorsen policies, procedures, and core values.
• Any other duties deemed appropriate by management.

Required

• Up to a year of dispatching experience or life safety experience
• Pass drug and background screenings
• Strong written and verbal communication skills
• Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint

Physical Demands

• Must be able to sit for long periods.
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• While performing the duties of this job, the associate is regularly required to talk or hear.

Hiring Process (in addition to an interview)

• New hires must complete the I-9 Verification form within 3 days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services. It is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify.
• All Positions require background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles.
• A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.