Service Coordinator

Koorsen Fire and Security; Indianapolis (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k

Paid holidays

PTO (Generous)

Tuition reimbursement

Career growth opportunities

Job summary

Koorsen Fire and Security in Indianapolis, IN is seeking a Service Coordinator to join our on-site team. You will provide administrative support for inspections and service departments, answer calls, schedule technicians, and help with ordering equipment.

The role requires up to one year of dispatching or life safety experience, strong communication, and proficiency with Microsoft Office. Competitive pay and benefits accompany this on-site opportunity.

Qualifications

• Up to a year of dispatching experience or life safety experience.
• Pass drug and background screenings.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Provide administrative and clerical support for the inspections and service departments.
• Answer phone calls.
• Schedule technicians.
• Assist with ordering equipment, parts, and products when necessary.
• Billing
• Interact with customers, vendors, and co-workers in a professional manner.
• Open to continual learning.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Follow all Koorsen policies, procedures, and core values.
• Any other duties deemed appropriate by management.

Skills

Communication

Dispatch coordination

Tools

Microsoft Office Suite

Job description

Becoming the leader in the fire and security industry takes talent—yours. We are hiring a Service Coordinator in Indianapolis, IN, to join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to hear from you if you’re up for the challenge!

At Koorsen, we don’t provide jobs; we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and more.

Salary Range $19-25/hour, depending on experience.

This is an on-site role at our Indianapolis location.

Responsibilities

• Provide administrative and clerical support for the inspections and service departments.
• Answer phone calls.
• Schedule technicians.
• Assist with ordering equipment, parts, and products when necessary.
• Billing
• Interact with customers, vendors, and co-workers in a professional manner.
• Open to continual learning.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Follow all Koorsen policies, procedures, and core values.
• Any other duties deemed appropriate by management.

Required

• Up to a year of dispatching experience or life safety experience
• Pass drug and background screenings
• Strong written and verbal communication skills
• Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint

Physical Demands

• Must be able to sit for long periods.
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• While performing the duties of this job, the associate is regularly required to talk or hear.

8:00 am - 4:45 pm (Monday - Friday)