Service Coordinator

Alpha Omega Construction Group, Inc.; Indian Trail (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading construction company is looking for a Service Coordinator to manage service requests and schedule roofing or siding repairs. The candidate should possess strong communication and customer service skills, with a high school diploma or GED preferred. This is an entry-level, full-time position based in Indian Trail, NC.

Qualifications

• 1 year of experience in office or construction industry preferred.

Responsibilities

• Updates various records.
• Data entry and scheduling service requests.
• Communicates professionally with field managers and suppliers.

Skills

Communication

Customer Service

Time Management

Team Player

Education

High school diploma or GED

Job description

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Job Summary: Has knowledge to place orders, track and schedule roofing or siding repairs, materials and jobs. This position tracks unfinished jobs and reschedules them accordingly.

Supervisory Responsibilities

• This job has no supervisory responsibilities.
  
  

Essential Duties And Responsibilities

• Updates various records.
• Data entry
• Scheduling service requests.
• Updates Builder’s Records.
• Communicates professionally and efficiently with field managers, suppliers, builders, home owners and co-workers.
• Provides follow up and status update as requested by management.
• Assists and backs-up the Senior Service Coordinator as needed.
• Other duties as assigned.
  
  

Required Skills/Abilities

• Excellent communication skills, and the ability to follow directions.
• Excellent customer service skills, and good time management skills.
• Excellent team player.
  
  

Education And Experience

• High school diploma or general education degree (GED).
• 1 year of experience in office or construction industry preferred.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to stand, walk, bend and perform some travel.
• Light to moderate lifting up to 15 pounds, pushing and pulling abilities.
  
  

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities, as these may change, and/or new ones may be assigned at any time with or without notice.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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