Client Care Service Coordinator

Discovery ABA; Denver (CO); Remote; USD 50,000 - 60,000; Full time

Job summary

Discovery ABA is seeking a full-time Client Care Service Coordinator to make a meaningful impact on the lives of children with autism. This role involves managing client intake, advocating for families, and ensuring supportive service delivery. With a focus on compassionate communication and organizational excellence, join a dedicated team making a difference.

Benefits

Health, Dental, and Vision insurance

10 days of PTO

401(k) with company match

Opportunities for growth and promotion

Fully remote position

Qualifications

• Strong communication skills (both verbal and written).
• Excellent interpersonal skills with a compassionate demeanor.
• Detail-oriented with exceptional organizational abilities.

Responsibilities

• Serve as the first point of contact for prospective clients and their families.
• Manage the intake process, gather essential information, and schedule initial sessions.
• Advocate for families, ensuring they understand our services.

Skills

Communication

Interpersonal skills

Organizational skills

Detail-oriented

Proficiency with computers

Education

High school diploma or equivalent

Bachelor's degree in psychology, social work, or related field

Job description

Join Our Team as a Full-Time Client Care Service Coordinator at Discovery ABA!

Are you passionate about making a real impact in the lives of children with autism and supporting families on their journey? Discovery ABA is looking for a dedicated and compassionate Client Care Service Coordinator to join our team full-time and be part of our mission to empower individuals with autism spectrum disorder (ASD).

Why Choose Discovery ABA?

At Discovery ABA, we're not just offering a job - we're offering a chance to make a difference. As a Client Care Service Coordinator, you'll become an integral part of a team dedicated to improving the lives of children with autism and their families. If you're looking for a role where your work matters, and where you're supported every step of the way, this is the place for you.

What We Offer:

• Competitive Salary: $50,000 - $60,000 annually, based on experience.
• Comprehensive Benefits Package:
  • Health, Dental, and Vision insurance
  • 10 days of PTO
  • 401(k) with company match
  • FSA and DCFSA (coming in 2025!)
  • Opportunities for growth and promotion
  • Fully remote position
• Work-Life Balance: Regular business hours, giving you stability and time to recharge.
• A Supportive Team: Enjoy a collaborative and positive work environment that encourages professional growth and personal fulfillment.
• Work together with our fantastic team virtually!

About Discovery ABA:

Discovery ABA provides high-quality, evidence-based ABA therapy services to children aged 2 to 21. Whether in-home, at our center, or in schools, we focus on empowering children with autism and providing their families with the tools and support they need to thrive. Our team is passionate about improving the lives of children and creating a workplace where everyone feels valued and supported.

Your Role:

As a Client Care Service Coordinator, you will play a crucial role in ensuring families receive exceptional service and support from the moment they inquire about our programs. Your day will be filled with meaningful interactions as you:

• Serve as the first point of contact for prospective clients and their families.
• Manage the intake process, gather essential information, and schedule initial sessions.
• Advocate for families, ensuring they understand our services and feel supported throughout their journey.
• Coordinate transitions in ABA programs, ensuring a smooth experience for families.
• Communicate with our clinical team to ensure every client's needs are met, while maintaining accurate and timely records.

This is a customer service-oriented role that requires a compassionate approach and excellent organizational skills. You'll be the bridge that connects our families to the therapy they need, all while making a positive impact on their lives.

What We're Looking For:

• Required: High school diploma or equivalent
• Preferred: Bachelor's degree in psychology, social work, or related field
• Skills:
  • Strong communication skills (both verbal and written)
  • Excellent interpersonal skills with a compassionate demeanor
  • Detail-oriented with exceptional organizational abilities
  • Proficiency with computers, databases, and software applications
  • Experience with scheduling
• Bonus: Experience in customer service, client intake coordination, or familiarity with ABA principles

If you're ready to make a difference and want to be part of a growing and supportive team, we want to hear from you!

How to Apply:

Our application process is quick and easy-just 3 minutes to complete! If you're passionate about helping others and ready for a rewarding career, apply today.