Service Coordinator

Integrity Fleet Services; Conroe (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Paid vacation & holidays

Snack bar

Family owned

Job summary

Integrity Fleet Services is seeking a Service Coordinator in Texas. This role connects customers, technicians, service managers, parts, accounting, sales, and vendors, driving day‑to‑day operations and ensuring service excellence.

You'll be part of a team that values accountability, collaboration, and a willingness to jump in and help. The position offers base pay with performance-based earning potential and a strong benefits package.

Qualifications

• 2+ years of field service industry experience.
• Highly organized with the ability to manage many moving parts.
• Excellent customer service and communication skills.
• Ability to prioritize work and keep technician schedules full and productive.
• Strong attention to detail and record-keeping skills.

Responsibilities

• Keep technicians busy, productive, and moving by looking ahead and following up.
• Sell the service by understanding customer needs and explaining how Integrity Fleet Services helps.
• Coordinate, prioritize, and assign shop and field service tasks.

Skills

team player

2+ years experience

organization

customer service

communication

multitask

ownership

problem solving

detail oriented

Job description

Description

YOUR NEXT CAREER MOVE SHOULD BE THE LAST ONE YOU EVER WANT TO MAKE.

Immediate Openings | Service Coordinator | Full-Time

$45,000-$65,000 Base Pay Based on Experience | Additional Performance-Based Earning Potential | Outstanding Benefits:

Health + Company Contribution | Dental | Vision | 401(k) | Paid Vacation & Holidays | LEGIT Snack Bar | & More!

Career Growth | People First |Family Owned | Team That Has Your Back

Why Service Coordinators Choose Integrity Fleet Services

Great service doesn't happen by accident.

Behind every technician getting to the right job, every customer receiving an update, every estimate getting approved, and every invoice getting completed is someone making sure the details don't get dropped.

That's where you come in.

This isn't just an administrative position. You'll have a real voice, real responsibility, and a direct impact on your team's success, our customers' experience, and the growth of the company.

Our people fuel the engine behind everything we do. We're relentlessly passionate about helping our team grow while building a company you'll be proud to call home.

Family-Owned. Built on Integrity. Trusted by fleets across Texas, Louisiana, and beyond.

Our mission is simple: Keep trucks, trailers, and equipment safe, compliant, and operational—every asset, every mile, every time.

As aService Coordinator, you'll be one of the key people connecting our customers, technicians, Service Manager, Parts, Accounting, Sales, and vendors.

Around here, you'll never be just another employee. You'll be part of a team that knows your name, values your ideas, and recognizes the difference you make.

ONE TEAM. ONE GOAL.

At Integrity Fleet Services, it's all for one and one for all.

We don't operate with a "that's not my job" mentality.

Service, Technicians, Parts, Accounting, Sales, and Management are all working toward the same goal. We help each other, communicate, solve problems together, and step in when the team needs us.

When one of us wins, we all win. When one of us fails, we all fail. When one of us struggles, we all step up.

Being a team player isn't a bonus here.

It's an expectation.

We want people who jump in when someone needs help, communicate instead of pointing fingers, look for solutions instead of assigning blame, and understand how their actions affect the rest of the company.

There is no "their problem."

It's our problem—and we solve it together.

YOU'LL BE A GREAT FIT IF YOU...

• Are a team player first
• Have 2+ years of field service industry experience
• Are highly organized and can keep track of a LOT of moving pieces
• Have excellent customer service and communication skills
• Can prioritize work and keep technician schedules full and productive
• Think ahead instead of waiting for someone to tell you what needs to happen next
• Recognize opportunities instead of simply taking orders—you understand how to sell value
• Want to learn everything Integrity Fleet Services offers so you can confidently explain it to customers
• Know how to ask questions, listen to customers, and uncover additional needs
• Build customer relationships instead of treating calls like transactions
• Can create estimates, process Service Orders and invoices, resolve discrepancies, and follow through to completion
• Have strong attention to detail and solid record-keeping skills
• Can multitask without letting important details fall through the cracks
• Are self-manageable and don't need someone standing over your shoulder to get things done
• Can stay professional and focused when things get busy
• Learn quickly and adapt when priorities change
• Communicate effectively across multiple departments
• Take ownership and hold yourself accountable for results
• Believe that "that's not my job" isn't how great teams operate
• Want to be part of a growing company where your work actually matters

Bonus Points:

FullBay Experience Outlook Teams Fleet Service Experience Truck/Trailer Industry Knowledge Dispatch Experience Service Writing/Estimating Experience

WHAT YOU'LL BE DOING

This isn't a sit-back-and-wait-for-the-phone-to-ring kind of job.

You'll help drive the day for your customers and your technicians.

• Keeping your technicians busy, productive, and moving — if your techs are slow, you're slow. Look ahead, follow up, and help find the next job before the board is empty.
• Selling the service, not just taking the order — know what Integrity Fleet Services does, understand what the customer needs, and confidently explain how we can help.
• Coordinating, prioritizing, and assigning shop and field service