Service Coordinator

Jobtailor; Blue River (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking a dedicated Social Service Coordinator to oversee programs for eligible individuals in the community. You will coordinate group activities, liaise with local agencies, and maintain an up-to-date resource directory to connect participants with essential services.

The role emphasizes outreach, assessments, and collaboration with care colleagues to achieve participant goals while delivering quality customer service to diverse populations, including the elderly and those with

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in social work or related field preferred.
• Two or more years of experience in social service delivery with elderly, disabilities, or family populations.
• Demonstrated working knowledge of supportive services and local resources.
• Ability to advocate, organize, problem-solve and deliver results.

Responsibilities

• Coordinates programs and activities for eligible individuals on a group basis.
• Serves as liaison to community agencies and networks with service providers.
• Develops and maintains a Resource Directory of local/state providers.
• Organizes educational events on health care, life skills and referrals.
• Identifies partners to provide health services and screenings at participants' homes.
• Assists participants in building informal support networks.

Skills

Social Work

Program Coordination

Resource Management

Assessment

Problem-Solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Windows

World Wide Web

Job description

• Assumes responsibility for coordinating programs and activities for eligible individuals on a group basis
• Serves as a liaison to community agencies, network with community service providers, and seek out new services available to eligible individuals
• Develops and maintains a Resource Directory that includes a listing of state and/or local service providers
• Organizes educational events that include subjects relating to health care, agency support, life skills and referral sources
• Identifies partners to provide health services and screenings to participants at their home.
• Assists participants in building informal support networks
• Outreaches to all individuals eligible for the program to provide education about the program and offer enrollment
• Conducts telephonic and/or in-person participant assessments and screenings according to program social and health requirements
• Collaborates and communicates appropriate information with care and service colleagues to achieve participant goals
• Provides quality customer service to all eligible individuals
• Assists participants in acquiring and utilizing desired community services

Requirements

• High School Diploma or GED required
• A bachelors degree in social work or a related field is preferred
• Two or more years of experience in a social service delivery with elderly, people with disabilities, and/or family population
• Demonstrated working knowledge of supportive services and other resources in the area served by the project
• Demonstrated ability to advocate, organize, problem-solve, and provide results for the participants served
• Good communication, comprehension and interpersonal skills
• Working knowledge of Windows, Microsoft Office Suite and World Wide Web which will be demonstrated by a passing score on a computer literacy test

Core Competencies

Demonstrates expertise in coordinating social service programs and activities for eligible individuals, with a strong focus on community outreach, resource management, and participant advocacy. Proficient in conducting assessments and providing quality customer service to diverse populations, including the elderly and individuals with disabilities.

Highest-signal resume keywords

• Social Service Delivery Experience
• Community Outreach
• Participant Advocacy
• Resource Directory Development
• Assessment and Screening

ATS Optimization Keywords

Hard Skills

• Social Work
• Program Coordination
• Resource Management
• Assessment
• Problem-Solving

Soft Skills

• Communication Skills
• Interpersonal Skills
• Organizational Skills

Certifications & Qualifications

• High School Diploma
• GED

Industry Keywords

• Supportive Services
• Community Service Providers
• Health Services
• Elderly Care
• Disability Services

Tools & Technologies

• Microsoft Office Suite
• Windows
• World Wide Web