Service Coordinator

SGS Consulting; Austin (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

SGS Consulting is seeking a Service Coordinator to conduct home visits and coordinate care for LTSS participants. You will collaborate with the member, authorized representative, PCP, and care team to ensure safe discharge and appropriate services.

A key responsibility is documenting in the electronic health record and developing cost-effective care plans. The role requires a Bachelor's degree or non-licensed master-level clinician with relevant fields and at least 2 years of field case

Qualifications

• 2 years field case management experience preferred.
• Bilingual preference (Spanish).
• Bachelor's degree or non-licensed master level clinician required, degree in psychology, social work, counseling, sociology, human growth and development, or early childhood education.

Responsibilities

• Conduct face-to-face home visits using assessment tools for LTSS participants.
• Coordinate and collaborate care with member/authorized representative, PCP, and care team.
• Schedule and attend interdisciplinary meetings and advocate for safe discharge with appropriate services.
• Develop a care plan and authorize services cost-effectively within LTSS benefits.
• Document accurately and timely in the member's electronic health record.

Skills

Field case management

Bilingual Spanish

Education

Bachelor’s degree or master-level clinician (non-licensed)

Job description

Job Responsibilities

The Service Coordinator is responsible for conducting face-to-face visits to the members’ home utilizing comprehensive assessment tools for members enrolled in Long-Term Services and Support programs. The Service Coordinator is responsible for coordinating and collaborating care with the member/authorized representative, PCP, and any other care team participants. The Service Coordinator schedules and attends interdisciplinary meetings and advocates on the members’ behalf to ensure proper and safe discharge with appropriate services in place. The Service Coordinator works with the members and care team to develop a care plan and authorizes services in a cost-effective manner within the LTSS benefit. The Service Coordinator is responsible for documenting accurately and timely in the member’s electronic health record. This position requires the Service Coordinator to use critical thinking skills and the ability to problem solveSkills:

Skills

2 years field case management experience preferred, Bilingual preference (Spanish)

Education/Experience

Bachelor's degree or non-licensed master level clinician required, degree being in psychology, social work, counseling, sociology, human growth and development, or early childhood education.