Service Coordination Specialist | Scheduling & Client Support

State of Idaho; Smyrna (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

Health insurance

Dental insurance

Vision insurance

401k with match

Tuition reimbursement

Paid vacation

Wellness reimbursement program

Life insurance

AD&D

Job summary

TWC Services, Inc. is a service industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment.

We are looking for a Service Coordinator to manage and coordinate service requests, schedule appointments, and maintain service records while delivering excellent client support. Ideal candidates have 0-2 years of dispatcher or technician support experience, a high school diploma or GED, and a commitment to growth within a stable company.

Qualifications

• 0-2 years of technician support or dispatching experience.
• High school diploma or GED required.

Responsibilities

• Dispatch service requests and coordinate with technicians.
• Maintain service records and provide clear client communication.
• Coordinate monthly Preventive Maintenance scheduling and parts orders.

Skills

Dispatching

Client relations

Scheduling

Complaint handling

Attention to detail

Education

High School Degree or GED

Job description

TWC Services, Inc. is a service industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment.

We are looking for a Service Coordinator to manage and coordinate service requests, schedule appointments, and maintain service records while delivering excellent client support. Ideal candidates have 0-2 years of dispatcher or technician support experience, a high school diploma or GED, and a commitment to growth within a stable company.