Service Consultant (Service Advisor)

Hireology; Fargo, Northern (ND, KY); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short Term & Long Term Disability

401k with Match

HSA/Flexible Spending

Paid Vacation

Growth Opportunities

Paid Training/OME Certification

Job summary

Luther seeks a Service Consultant to support guest experiences at our state-of-the-art facilities. You will lead drive-lane service, ensure timely vehicle handling, and maintain a courteous, high-touch customer approach.

Ideal candidates are detail-oriented with strong organizational skills and solid communication abilities, ready to contribute to a culture that values service excellence and teamwork. Competitive benefits are offered including medical, dental, and vision.

Qualifications

• Detail-oriented with exceptional organizational and time-management skills.
• Demonstrated ability to manage others.
• Exceptional written and verbal communication skills.
• Professional, well-groomed appearance.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service.
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work.
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer.

Skills

Detail-oriented

Time management

People management

Written and verbal communication

Job description

Service Consultant

For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is critical to our success.

With state-of-the-art facilities and technology, Luther looks to its Advisors to positively shape the customer experience by ensuring prompt and courteous service.

Responsibilities

• Oversee drive lane to ensure prompt, courteous, and effective service
• Ensure daily inventory of tech time is consistently sold by efficiently distributing work
• Provide concierge-level service by carrying out "above and beyond" assignments that leave a positive impression with the customer

Qualifications

• Detail-oriented with exceptional organizational and time-management skills
• Demonstrated ability to manage others
• Exceptional written and verbal communication skills
• Professional, well-groomed appearance

What We Offer:

• Medical, Dental & Vision
• Short Term & Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Paid Vacation
• Growth Opportunities
• Paid Training/OME Certification

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.