Service Consultant

Hyundai Motor America; Aurora (CO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, life insurance

Pet insurance

401(k) with company match

Paid Time Off

On site gym

Employee Assistance program

Career development training

Employee discounts

Job summary

Hyundai Motor America is seeking a service consultant in Aurora, Colorado. This role involves initiating automotive services and repairs, acting as a liaison between customers and technicians, and ensuring clarity in communication.

Ideal candidates will have 1-3 years of Service Advisor experience, a valid driver’s license, and strong customer service skills. Benefits include full insurance suites, a 401(k) match, and discounts on vehicles and services.

Qualifications

• 1-3 years of automotive dealership Service Advisor experience required.
• Must have and maintain a valid driver's license.
• Must have and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

• Initiate automotive services and repairs by identifying vehicle performance problems.
• Maintain customer rapport by explaining estimates and obtaining approvals.
• Prepare repair orders by documenting symptoms, problems, and required repairs.

Skills

Service Advisor experience

Communication skills

Troubleshooting skills

Customer service skills

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Location: 100 Havana St, Aurora, CO 80010

Employment Type: Full Time

Position Type: Commissions

Pay Range: $65,000 - $95,000 per year

Job posting will be available until June 30, 2026

Salary is not negotiable.

Responsibilities

• Initiate automotive services and repairs by ascertaining performance problems and services requested.
• Troubleshoot vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Maintain customer rapport by explaining estimates and expected return of the vehicle, obtaining customer's approval of estimates, providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Requirements

• Automotive dealership Service Advisor experience required
• Must possess and maintain a valid driver’s license.
• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Benefits

• Full suite of insurances - medical, dental, life,
• Pet insurance, you read that right, insurance for your furry or not so furry friends
• 401(k) with company match
• Paid Time off - Vacation, sick and benefit days
• Short term and long term disability
• Accident insurance
• On site Gym/ Gym reimbursement
• Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice
• Culture that values and recognizes
• Committed to your career, leadership and development training
• With all of the organizational growth, we offer a wealth of career opportunities
• The best part of automotive: Employees are eligible for discounts on vehicles, parts and service

Schomp Automotive Group is an Equal Opportunity Employer

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [e-mail] or contact 720-800-6265.