SERVICE CONCIERGE / Valet & Advisor

Triumph Columbia River; Santa Monica (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Job summary

Triumph Santa Monica is seeking a Talented Service Concierge / Valet & Advisor to join our service department on site in Santa Monica. You will be the first impression, handling motorcycle pickup and delivery, service drive support, and coordination between Parts and Service to keep the shop efficient.

Role requirements include a valid motorcycle endorsement, a clean driving record, and strong communication and organizational skills.

Qualifications

• Valid motorcycle endorsement required.
• Clean driving record.
• Confident handling of motorcycles of all sizes.
• Strong communication and organizational skills.
• Professional, team-first attitude.

Responsibilities

• Motorcycle pickup & delivery and service drive support.
• Greet riders and assist with service check-in/out.
• Support the Service Manager with repair orders and customer updates.
• Coordinate communication between customers and technicians.
• Work with Parts to ensure timely ordering and staging of service-related parts.
• Maintain an organized, professional service drive.

Skills

Motorcycle endorsement

Driving safety

Customer communication

Organization

Job description

Talented Service Concierge / Valet & Advisor

This role combines motorcycle pickup & delivery, service drive support, and coordination between Parts and Service. You are the first impression and a key link in keeping our shop efficient and organized.

Key Responsibilities

• Motorcycle pickup & delivery
• Safely load, transport, and handle motorcycles
• Greet riders and assist with service check-in/out
• Support the Service Manager with repair orders and customer updates
• Coordinate communication between customers and technicians
• Work closely with Parts to ensure timely ordering and staging of service-related parts
• Help maintain an organized, professional service drive

Essential Requirements

• Valid motorcycle endorsement (required)
• Clean driving record
• Confident handling motorcycles of all sizes
• Strong communication and organizational skills
• Professional, team-first attitude

Additional Information

• Dealership experience is a plus.
• Enjoy paid training

Triumph Columbia River: 17979 NE Glisan St. Portland, OR

At Triumph Santa Monica we are motorcycle enthusiasts, and we are excited to help you experience the fun and adventure that a quality Triumph motorcycle can bring into your life! We offer the best in new and pre-owned motorcycles. Our friendly and knowledgeable sales, financing, service, and parts departments are ready to offer outstanding service at every point, from assisting while you’re making your choice to ongoing maintenance and customization.