Service Advisor | Commission Based - MotoCorsa

Gee Automotive Companies; Portland (OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

401(k) with company match

Paid time off

Job summary

Motocorsa in Portland, OR is seeking a motivated Service Advisor to serve as the primary connection between our service department and customers. You will greet riders, document service needs, and recommend maintenance to ensure a premium ownership experience.

We offer a commission-based pay plan, ongoing training, and employee discounts on parts, service, and gear, with opportunities to build lasting customer relationships within a passionate riding community.

Qualifications

• Previous customer service experience required.
• Automotive service advisor experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency.
• Strong organizational and follow-up skills.
• Commitment to delivering outstanding customer service.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document service needs.
• Recommend maintenance and repair services based on vehicle needs.
• Prepare estimates and explain repair recommendations clearly.
• Communicate with technicians regarding vehicle status and repair progress.
• Keep customers informed throughout the service process.
• Review completed repairs and invoices with customers upon delivery.
• Maintain high levels of customer satisfaction and retention.
• Meet or exceed sales, gross profit, and customer service goals.
• Follow dealership and manufacturer service standards.

Skills

Customer service

Automotive service experience

Communication skills

Multitasking

Computer literacy

Organization

Follow-up skills

Relationship-building

Job description

If you're passionate about delivering an exceptional customer experience and want to work with one of the premier powersports and luxury motorcycle dealerships in the Pacific Northwest, we'd love to meet you. Motocorsa is seeking a motivated and customer-focused Service Advisor to serve as the primary connection between our service department and our customers. In this role, you'll help riders maintain their motorcycles, communicate service recommendations, and ensure every customer receives a premium ownership experience.

Why Join Motocorsa?

• Work with world-class motorcycle brands and enthusiasts
• Competitive commission-based pay plan
• High-energy, team-oriented culture
• Ongoing training and career development opportunities
• Employee discounts on parts, accessories, apparel, and service
• Opportunity to build long-term customer relationships in a passionate riding community

Service Advisor Job Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document service needs
• Recommend maintenance and repair services based on vehicle needs
• Prepare estimates and explain repair recommendations clearly
• Communicate with technicians regarding vehicle status and repair progress
• Keep customers informed throughout the service process
• Review completed repairs and invoices with customers upon delivery
• Maintain high levels of customer satisfaction and retention
• Meet or exceed sales, gross profit, and customer service goals
• Follow dealership and manufacturer service standards

Service Advisor Benefits And Compensation

Compensation: $50,000 to $75,000 annually, commission-based, with earning potential based on performance.

• Employer-subsidized Medical and Dental insurance with comprehensive coverage options
• Company-paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefits, including Short and Long-Term Disability, Critical Illness, Accident, Pet Insurance, and additional Life Insurance options
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing on Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicle purchases

Qualifications

Service Advisor Qualifications

• Previous customer service experience required
• Automotive service advisor experience preferred
• Strong communication and relationship-building skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Strong organizational and follow-up skills
• Commitment to delivering outstanding customer service

Corporate Requirements: Must be 18 years or older with a valid driver’s license and clean driving record able to pass a criminal background check and pre-employment drug screen.

Ready to build a rewarding career with a team that values great customer service and performance? and join MotoCorsa as our next Service Advisor!