Service Concierge

Murgadoautomotive; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Inclusive workplace

Prestigious brand

Job summary

Ocean Cadillac in Miami, FL is seeking a Service Concierge to join our luxury service team. You will greet customers, coordinate a small porter team, and use an iPad to schedule appointments and maintain service records.

Bilingual English/Spanish candidates with strong organizational and communication skills are encouraged to apply. Prior customer service experience is preferred, and we offer a competitive salary plus opportunities for growth within a prestigious brand.

Qualifications

• Bilingual in English and Spanish.
• Proficient with iPad and digital tools.
• Strong organizational and team coordination skills.
• Excellent communication and interpersonal skills.
• Previous customer service experience preferred.

Responsibilities

• Greet and assist customers with a warm, professional demeanor.
• Coordinate and manage a small team of porters for efficient service.
• Operate an iPad to schedule appointments, update customer information, and maintain service records.
• Communicate effectively in English and Spanish to serve a diverse clientele.
• Provide information about services and answer inquiries to ensure a seamless service experience.

Skills

Bilingual English/Spanish

iPad proficiency

Team coordination

Customer service

Tools

iPad

Job description

Overview

Job Title: Service Concierge — Location: Miami, Florida — Company: Murgado Automotive Group — Job Type: Full-Time

About Us: Join our dynamic team at Ocean Cadillac, where we pride ourselves on delivering exceptional customer service and luxury experiences. We are seeking a dedicated and bilingual Service Concierge to enhance our service department.

Responsibilities

• Greet and assist customers with a warm and professional demeanor.
• Coordinate and manage a small team of porters to ensure efficient service operations.
• Operate an iPad to schedule appointments, update customer information, and manage service records.
• Communicate effectively in both English and Spanish to cater to our diverse clientele.
• Provide information about our services, answer customer inquiries, and ensure a seamless service experience.

Qualifications

• Bilingual in English and Spanish.
• Proficient in using an iPad and other digital tools.
• Strong organizational and team coordination skills.
• Excellent communication and interpersonal skills.
• Previous experience in a customer service role is preferred.

Benefits / What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to work with a prestigious brand and a dedicated team.