Service Concierge

Murgado Automotive Group; Miami (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth and development

Supportive and inclusive work environment

Job summary

A leading automotive group is seeking a bilingual Service Concierge in Miami, Florida, to enhance customer satisfaction and service operations. The role includes greeting customers, managing team coordination, and scheduling appointments using digital tools. A strong emphasis on communication skills in both English and Spanish is essential. Competitive salary and opportunities for professional growth are part of the benefits package.

Qualifications

• Previous experience in a customer service role is preferred.

Responsibilities

• Greet and assist customers with a warm and professional demeanor.
• Coordinate and manage a small team of porters to ensure efficient service operations.
• Operate an iPad to schedule appointments and manage service records.
• Communicate effectively in both English and Spanish.
• Provide information about services and ensure a seamless service experience.

Skills

Bilingual in English and Spanish

Strong organizational and team coordination skills

Excellent communication and interpersonal skills

Tools

iPad

Job description

Service Concierge

Company: Murgado Automotive Group

Location: Miami, Florida

Job Type: Full-Time

Base Pay Range

$18.00/hr - $20.00/hr

About Us

Join our dynamic team at Ocean Cadillac, where we pride ourselves on delivering exceptional customer service and luxury experiences. We are seeking a dedicated and bilingual Service Concierge to enhance our service department.

Key Responsibilities

• Greet and assist customers with a warm and professional demeanor.
• Coordinate and manage a small team of porters to ensure efficient service operations.
• Operate an iPad to schedule appointments, update customer information, and manage service records.
• Communicate effectively in both English and Spanish to cater to our diverse clientele.
• Provide information about our services, answer customer inquiries, and ensure a seamless service experience.

Qualifications

• Bilingual in English and Spanish.
• Proficient in using an iPad and other digital tools.
• Strong organizational and team coordination skills.
• Excellent communication and interpersonal skills.
• Previous experience in a customer service role is preferred.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• The chance to work with a prestigious brand and a dedicated team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.