Service Clerk Home Infusion

spectrumhealth; Royal Oak (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

Corewell Health is hiring a Driver to deliver infusion medications, supplies, and equipment to patients at home. The role includes packing, stocking, and picking up equipment, receiving vendor orders, and ensuring proper usage of equipment with clear patient communication.

Responsibilities include completing vehicle maintenance, assisting with stocking, and ensuring timely deliveries Monday through Friday during evening shifts. A High School Diploma and LIC-Chauffeur License (MI) are required.

Qualifications

• High School Diploma or equivalent.
• LIC-Chauffeur License (State of Michigan) upon hire.

Responsibilities

• Deliver infusion medications, supplies, and equipment to patients' homes.
• Pick and pack supplies and equipment; receive orders from vendors.
• Assemble new equipment and restock returned items; clean and test equipment.
• Schedule, route, and phone clients for deliveries and pickups.
• Perform vehicle maintenance checks and keep work area clean.

Education

High School Diploma or equivalent

Job description

Job Summary

The Driver is primarily responsible for delivering infusion medications, supplies, and equipment to patients in their homes. This role involves picking and packing supplies and equipment, receiving orders from vendors, putting stock away, and handling equipment pick‑ups when patients discontinue service. Additionally, the Driver is responsible for cleaning, testing, and restocking equipment.

Essential Functions

Participate within the department to meet objectives.

Adhere to behavior and performance expectations outlined in the department's mission.

Contribute to individual and departmental objectives related to Quality, Customer Satisfaction, Growth, and Financial Success.

Utilize effective patient communication skills, considering specific age, cultural, or developmental needs.

Deliver clean equipment to patients, providing a brief explanation of proper usage. This includes scheduling, routing, and phoning clients.

Perform pick‑up, sanitary cleaning, testing, and adjustments of returned equipment.

Receive merchandise from the warehouse and vendors, assemble new equipment, and handle stocking and picking and packing of patient supplies.

Complete vehicle maintenance checklists and perform cleaning as required.

Qualifications

• High School Diploma or equivalent.
• LIC‑Chauffeur License (State of Michigan) upon hire.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. #CorewellHealthCareers

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here .
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location

SITE - Home Infusion Specialty Pharmacy - 31157 Woodward Ave - Royal Oak

Department Name

Pharmacy Home Infusion Supplies - Diversified East WB Mkt

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

40

Hours of Work

10:30 a.m. to 7:0p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.