Service Clerk

Morrison Ind; Northern (KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Day-1 medical/dental/vision

Paid time off after 90 days

401(k) with company match

Employee referral program

Wellness program

Employee Assistance Program (EAP)

Job summary

Morrison Industrial Equipment is hiring a Full-Time Service Clerk for our Mason, Michigan location. If you're organized, customer-focused, and looking for a career with growth opportunities, we'd like to hear from you. Schedule: Monday-Friday, First Shift.

Hours: 40 hours per week, with overtime opportunities. Pay: $20-$24 per hour, based on experience. What You'll Do: Open, process, and monitor service work orders; update customers on repair status; prepare estimates; coordinate with

Qualifications

• Must have strong organizational and multitasking abilities.
• Excellent customer service and communication skills.
• Basic mechanical knowledge recommended.
• Valid driver's license with clean driving record.
• Able to pass pre-employment drug screen, physical, and background check.
• Benefits start Day 1: medical, dental, vision, life, disability, and FSA.

Responsibilities

• Open, process, and monitor service work orders
• Update customers on repair status and timelines
• Prepare and process repair estimates
• Process warranty claims
• Coordinate with technicians for scheduling
• Answer phones and assist customers professionally
• Support rental inquiries, quotes, deliveries
• Perform other related duties as assigned

Skills

Organizational skills

Multitasking

Problem-solving

Customer service

Communication

Mechanical knowledge

Driving

Job description

For field and shop technicians, drivers, management, sales and more.

Location: Mason MI , US 48854 575 Jewett Rd

Department: MIE-Mason

Type: Full Time

Experience: Entry Level

Posted: 2026-08-11

Description

Morrison Industrial Equipment is hiring a Full-Time Service Clerk for our Mason location. If you're organized, customer-focused, and looking for a career with growth opportunities, we'd like to hear from you.

Location: 575 Jewett Rd., Mason, MI 48854
Schedule: Monday-Friday, First Shift
Hours: 40 hours per week, with overtime opportunities
Pay: $20-$24 per hour, based on experience

What You'll Do

• Open, process, and monitor service work orders
• Update customers on repair status and timelines
• Prepare and process repair estimates
• Process warranty claims
• Coordinate with technicians to support efficient scheduling
• Answer phones and assist customers professionally
• Support rental inquiries, quotes, and deliveries
• Perform other related duties as assigned

Qualifications

• Strong organizational and multitasking skills
• Self-motivated with a willingness to learn
• Excellent problem-solving abilities
• Strong customer service and communication skills
• Basic mechanical knowledge
• Valid driver's license with a good driving record
• Ability to pass a pre-employment drug screen, physical exam, and background check
• Medical, dental, vision, life, disability, and FSA benefits available on Day 1
• Paid time off and paid holidays after 90 days
• 401(k) with company match of 50% of the first 6% contributed (up to $2,500 annually)
• Employee referral program
• Wellness program
• Employee Assistance Program (EAP)

About Morrison Industrial Equipment

Morrison Industrial Equipment is a family-owned company with more than 70 years of success serving customers throughout Michigan. We provide a supportive work environment, strong training programs, competitive benefits, work-life balance, and opportunities for career advancement.