Service Center Technician

Xylem; Town of Florida (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

4 Weeks PTO

Medical, Dental, Vision Insurance

401(k) with Company Contribution

Employee Assistance Programs

Job summary

Xylem is hiring a Shop Technician I (Wastewater Pumps) to diagnose, repair, and test Flygt submersible pumps. You’ll work in an industrial shop, use hand and power tools, and perform teardown and rebuilds with safety as a priority.

The role offers hourly pay of $24–$26, PTO, health benefits, a 401(k) plan with company contribution, and opportunities for training and career development within a global water-technology leader.

Qualifications

• High school diploma or GED required or equivalent.
• Basic mechanical/maintenance/repair experience with hand tools and power tools.
• Ability to read technical information and follow procedures.
• Strong troubleshooting and diagnostic skills.
• Proficient with MS Office or mobile devices and basic computer use.
• Ability to lift up to 50 lb safely in an industrial shop.
• Background in an industrial shop environment preferred.

Responsibilities

• Diagnose, evaluate, repair, and test submersible wastewater pumps and related equipment.
• Perform mechanical tear-downs, inspections, rebuilds, and repairs.
• Troubleshoot mechanical and basic electrical issues.
• Document findings in the work order system and communicate repairs.
• Operate shop equipment (forklifts, cranes, presses) and maintain a clean, safe work area.
• Provide occasional customer interaction regarding repairs and recommendations.

Skills

Mechanical aptitude

Troubleshooting ability

Reading technical information

MS Office / smart devices

Hand tools & power tools

Lift up to 50 pounds

Industrial shop safety

Independent work

Team collaboration

Education

High School Diploma or GED

Tools

Forklifts

Overhead cranes

Hydraulic presses

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Shop Technician I (Wastewater Pumps)

Help Keep Critical Water Infrastructure Running

Are you mechanically inclined and enjoy tearing down, diagnosing, and repairing equipment? Looking for a hands‑on career where your work directly supports essential water and wastewater systems? Join Xylem as a Shop Technician I and become part of a global team dedicated to solving the world’s most challenging water issues.

In this role, you’ll evaluate, troubleshoot, repair, and test industry-leading Flygt submersible wastewater pumps that help move and manage water in communities across North America. Whether your experience comes from diesel mechanics, HVAC, industrial maintenance, heavy equipment, electrical troubleshooting, or another mechanical trade, we’ll provide product‑specific training to help you succeed.

What You’ll Be Doing

• Diagnose, evaluate, repair, and test submersible wastewater pumps and related equipment
• Perform mechanical tear‑downs, inspections, rebuilds, and repairs
• Troubleshoot mechanical and basic electrical issues
• Create repair recommendations and document findings within Xylem’s work order system
• Operate shop equipment including forklifts, overhead cranes, hydraulic presses, and power tools
• Maintain accurate service records and repair documentation
• Follow all safety procedures and PPE requirements
• Maintain a clean, organized, and efficient work area
• Work independently on assigned repairs while collaborating with team members as needed
• Provide occasional customer interaction when discussing equipment repairs and recommendations

What We’re Looking For

Required Qualifications

• High School Diploma or GED
• 1+ year of mechanical, maintenance, repair, or technical experience
• Experience using hand tools and power tools
• Strong mechanical aptitude and troubleshooting ability
• Ability to read and understand technical information
• Basic computer skills and experience using Microsoft Office or smart devices
• Ability to lift up to 50 pounds
• Ability to work safely in an industrial shop environment

Preferred Qualifications

• Experience with pumps, motors, rotating equipment, or industrial machinery
• Diesel mechanic, HVAC, electrical, maintenance, or heavy equipment background
• Experience operating forklifts, overhead cranes, or hydraulic presses
• Experience working in manufacturing, industrial, repair, or service environments
• Demonstrated job stability and strong work ethic

The Kind of Candidate Who Thrives Here

• Enjoys hands‑on mechanical work
• Naturally curious and enjoys troubleshooting equipment problems
• Takes pride in quality repairs and craftsmanship
• Values safety and accountability
• Works well independently and as part of a team
• Demonstrates a strong willingness to learn new technical skills
• Maintains a positive, customer‑focused mindset

Compensation & Benefits

• $24 - $26 per hour (based on experience)
• 4 Weeks Paid Time Off (PTO) for hourly employees
• Medical, Dental, and Vision Insurance
• 401(k) with Company Contribution
• Employee Assistance Programs
• Career Development and Technical Training

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well‑being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and affirmative action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation