Field Service Technician

Xylem; Germantown (MD); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

20 days PTO

Paid holidays

Retirement savings plan

Health, dental and vision insurance

Career progression

Xylem Watermark volunteer program

Job summary

Xylem is seeking a Field Service Technician in Germantown, MD to inspect, troubleshoot, repair, and maintain pumping and diesel‑driven equipment at customer sites. You’ll provide hands‑on support, work independently, and ensure safe, reliable water movement.

You will travel daily to customer sites, perform routine maintenance, rebuild diesel engines and pump ends, and use diagnostic tools. The role offers 20 days PTO, paid holidays, competitive hourly pay, and a path for career growth within a

Qualifications

• 3–5 years of diesel, mechanical, or related technical experience, or equivalent training.
• Strong understanding of mechanical repair practices, tools, and troubleshooting.
• Ability to diagnose both basic and complex mechanical/electrical issues.
• Valid driver’s license with a good driving record.
• Ability to obtain a DOT Medical Card.
• CDL-B preferred (not required).
• Experience with pump station electrical controls, DC circuits, and component testing is a plus.
• Ability to work independently and communicate professionally with customers.

Responsibilities

• Perform routine inspections, preventative maintenance, and service on Godwin fleet equipment.
• Troubleshoot diesel engines, pumps, and electrical systems.
• Rebuild diesel engines and pump ends.
• Assist with pump system setup and start-up at customer sites.
• Conduct equipment damage assessments and report findings.
• Test repaired equipment for proper function and quality.
• Perform preventative maintenance on company vehicles and shop equipment.
• Use computer-based diagnostic tools.
• Participate in a weekly on-call rotation to support customers after hours.
• Support Xylem Watermark volunteer activities.

Skills

Diesel engines

Mechanical repair

Troubleshooting

Customer communication

Independent work

Tools

Pump station electrical controls

DC circuits

Diagnostic tools

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Step Up. Dive In. Keep Critical Systems Flowing.

Field Service Technician | Germantown, MD

If you’re the kind of technician who thrives in the field — someone who enjoys solving problems hands‑on, working independently, and supporting essential operations — this role was built for you. As a Field Service Technician, you’ll be the expert customers rely on to inspect, troubleshoot, repair, and maintain pumping and diesel‑driven equipment. Your work will directly support critical infrastructure, customer success, and safe, reliable water movement. This is a role for someone who wants responsibility, autonomy, and meaningful impact.

Why This Role Is Different

• You’ll work independently at customer sites — because your technical expertise matters
• You’ll receive strong training, hands‑on experience, and opportunities for long‑term growth
• You’ll be part of a global leader solving the world’s most critical water challenges
• You’ll support real‑world operations that rely on safe, dependable pumping systems

What You’ll Be Doing

• Performing routine inspections, preventative maintenance, and service on Godwin fleet equipment
• Troubleshooting diesel engines, pumps, and electrical systems
• Rebuilding diesel engines and pump ends
• Assisting with pump system setup and start‑up at customer job sites
• Conducting equipment damage assessments and reporting findings
• Testing repaired equipment for proper function and quality
• Performing preventative maintenance on company vehicles and shop equipment
• Using computer‑based diagnostic tools
• Participating in a weekly on‑call rotation to support customers after hours
• Supporting Xylem Watermark volunteer activities

Where You’ll Make an Impact

You’ll operate from the Germantown service location and travel daily to customer sites throughout the region — supporting essential pumping and water movement operations across industries.

Travel You Can Expect

• Daily travel using a company vehicle
• Home daily (no regular overnight travel indicated)

What We’re Looking For

• 3–5 years of diesel, mechanical, or related technical experience, or equivalent training
• Strong understanding of mechanical repair practices, tools, and troubleshooting
• Ability to diagnose both basic and complex mechanical/electrical issues
• Valid driver’s license with a good driving record
• Ability to obtain a DOT Medical Card
• CDL‑B preferred (not required)
• Experience with pump station electrical controls, DC circuits, and component testing is a plus
• Ability to work independently and communicate professionally with customers

What We Offer

• The estimated salary range for this position is $30 to $34/hour.Starting pay is dependent on multiple factors, such as skills and experience.
• 20 days PTO from the start
• and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave

The Kind of Technician Who Thrives Here

You take initiative. You enjoy hands‑on work and solving real problems in the field. You communicate clearly, take safety seriously, and adapt quickly to changing environments. You want a role where your skills matter — and where your impact is felt every day.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affiantive Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology!

#XylemCareers #GlobalImpact #WaterInnovation