Service Center Technician

Xylem Water Solutions Netherlands; Garner (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Xylem is hiring a Service Center Technician for on-site work in Garner, North Carolina. The role focuses on safe service activities, system troubleshooting, preventative maintenance and parts management. Occasional customer interaction and 20–30% travel are required.

The ideal candidate has a HS diploma, may need a CDL (Class A or B) and DOT medical certification, with a willingness to obtain necessary clearances and demonstrate strong troubleshooting skills.

Qualifications

• HS diploma or equivalent required.
• Ability to obtain CDL, class A or B with applicable endorsements.
• Ability to obtain DOT Medical card and required clearances (TWIC, DISA).
• Clean driving record and willingness to travel 20–30%.
• Experience in electrical, mechanical or diesel systems is preferred.
• Proficient with Microsoft Office and mobile devices.

Responsibilities

• Perform service activities at service centers in a safe, efficient manner.
• Troubleshoot systems and conduct preventative maintenance.
• Manage parts inventory and ensure safe operations of company equipment.
• Collaborate with team; may interact with customers.
• Travel 20–30% as required by division.

Skills

Electrical

Mechanical

Diesel

Fusion

Troubleshooting

Critical thinking

Customer service

MS Office

Education

HS diploma or equivalent

CDL Class A/B (license)

DOT Medical Card

Tools

CDL Class A

CDL Class B

TWIC clearance

DISA clearance

Job description

## Service Center TechnicianBewerben: Vor Ort: Garner, North Carolina: Full time: Heute ausgeschrieben: R51037Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.The Service Center Technician will be responsible for executing service activities at service center locations in a safe and efficient manner. This role includes system troubleshooting, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer owned equipment). May interact with customer.Responsibilities:To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.* Create and maintain safe working environment and culture within the organization* Take care of company property* Demonstrates high impact culture through innovation, accountability and empowerment* Must be able to function in a team environment* Usually works with direct supervision but can work independently if neededTravel Requirements:* Some travel required* 20%-30% travel depending on division & location (overnight stays, away from home)Driving Requirements* Driver Application for Employment* Motor Vehicle Report (MVR)* Forms: + Driver Disclosure and Release + Employee Applicant Drug and Alcohol Statement + FMCSA Certificate of Awareness + Driver Certificate of Violations + Driver Statement of On Duty Hours Road Test + Copy of Driver’s License + Copy of Medical CertificatePLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTSHigh Impact Behaviors:• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.Education Requirements:* HS diploma or equivalent* Capable of obtaining a CDL, class A or B with applicable endorsementsExperience Requirements:* Ability to obtain all required customer clearances (TWIC, DISA, etc.)* Ability to obtain DOT Medical card* Clean driving record* Work experience preferred* 0 to 2 years of technical work experience, 1 year preferredSkill Requirements:* Electrical, mechanical, diesel, fusion experience depending on business unit* Work without direct supervision* Technically sound* Experience with Microsoft Office, including smart devices* Must have customer service experience* Demonstrates critical thinking and troubleshooting ability* Synthesizes technical information and communicates it clearly* Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected waysWerden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation