Service Center Supervisor - Environmental Testing

Eurofins; Parsippany-Troy Hills (NJ); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Paid time off

Dental and vision options

Job summary

Eurofins Environment Testing USA in Parsippany, NJ seeks a full‑time Environmental Service Center Supervisor to oversee the service center, couriers, and lab liaison. Hours are Mon-Fri 8am-5pm with overtime as needed; compensation is $23-$26/hour depending on experience. Must live within commutable distance to Parsippany.

The SCS will supervise a dispersed team, manage client relationships, coordinate shipments and ensure EH&S compliance, while supporting account executives and lab operations.

Qualifications

• High School Diploma is required.
• BS/BA in Chemistry/Sciences is preferred.
• Minimum 3 years of client relationship or customer service experience.
• Prior supervisory experience is required.

Responsibilities

• Serve as local area primary client representative for the service center.
• Coordinate with QA Manager and Account Executives to determine project requirements.
• Ensure client complaints are handled professionally and resolved promptly.
• Maintain vehicle maintenance records and report mileage monthly.
• Supervise couriers, schedule pickups and deliveries, and prepare bottle orders.
• Support lab management with capacity loading decisions and reporting.

Skills

English proficiency

Customer service

Supervisory experience

Driver's license

Education

High School Diploma

BS/BA in Chemistry/Sciences

Job description

Eurofins Environment Testing USA in Parsippany, NJ seeks a full‑time Environmental Service Center Supervisor to oversee the service center, couriers, and lab liaison. Hours are Mon-Fri 8am-5pm with overtime as needed; compensation is $23-$26/hour depending on experience. Must live within commutable distance to Parsippany.

The SCS will supervise a dispersed team, manage client relationships, coordinate shipments and ensure EH&S compliance, while supporting account executives and lab operations.