Service Center Operations Leader

Arrow Exterminators; Warner Robins (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Arrow Exterminators is seeking a Service Center leader to oversee operations, revenue, sales, HR, and compliance at our Warner Robins location. You will train and coach staff, manage budgets, and ensure uncompromised service to customers while upholding safety and company values.

Responsibilities include leadership and staffing, vendor and fleet management, and ensuring adherence to licensing, training, and internal policies.

Qualifications

• Must have leadership experience and strong communication skills.
• Ability to perform basic math and budgeting tasks.
• Capable of scheduling, hiring, and forecasting staffing needs.
• Willingness to pass background and drug screening.
• Able to obtain state licenses/certifications if required.

Responsibilities

• Oversee all aspects of Service Center operations incl. revenue, sales, profit, HR and compliance.
• Ensure safety culture and adherence to policies; train and coach Team Members.
• Manage monthly and quarterly revenue and sales budgets; monitor expenses.
• Lead performance feedback and reviews; handle customer issues promptly.
• Maintain fleet, equipment, and inventory; handle accounts payable/receivable.

Skills

Leadership

Verbal communication

Written communication

Conflict resolution

Multitasking

Organizational skills

Basic math

Driver's license

Background check

Education

High school degree or equivalency

College preferred

Tools

Paycom

PestPac

Applicant Pro

Outlook

Word

Excel

PowerPoint

Job description

Arrow Exterminators is seeking a Service Center leader to oversee operations, revenue, sales, HR, and compliance at our Warner Robins location. You will train and coach staff, manage budgets, and ensure uncompromised service to customers while upholding safety and company values.

Responsibilities include leadership and staffing, vendor and fleet management, and ensuring adherence to licensing, training, and internal policies.