Service Center Manager: Lead Team & Customer Experience

Socket.dev; Elk City (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

On-the-job training

Uniforms provided

Promotion from within

No late evenings

Paid time off

Job summary

Valvoline Instant Oil Change is seeking a Service Center Manager in Oklahoma to lead a team, deliver superior customer service, and manage daily center operations. You will drive performance, train staff, and ensure EH&S compliance while keeping the facility efficient and customer-friendly.

The role emphasizes team leadership, reliable operations, and strong focus on safety, quality service, and financial results within a fast-paced oil-change environment.

Qualifications

• Two years managerial/supervisory experience in quick lube/automotive.
• High school diploma or equivalent.
• Strong leadership and customer service skills.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Oversee service center operations: staffing, training, discipline, customer service, and safety.
• Manage inventory, labor, and financial performance of the center.
• Mentor and train team to maximize development.
• Perform automotive preventive maintenance tasks and train others.
• Maintain a clean, safe, and organized center.
• Provide outstanding customer service leadership and build loyalty.

Skills

Leadership

Interpersonal skills

Cash handling

Team motivation

Education

High school diploma or equivalent

Job description

Valvoline Instant Oil Change is seeking a Service Center Manager in Oklahoma to lead a team, deliver superior customer service, and manage daily center operations. You will drive performance, train staff, and ensure EH&S compliance while keeping the facility efficient and customer-friendly.

The role emphasizes team leadership, reliable operations, and strong focus on safety, quality service, and financial results within a fast-paced oil-change environment.