Service Center Manager: Lead Ops & Customer Excellence

AAA Cooper Transportation, Inc.; Oklahoma City (OK); Vor Ort; USD 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

401k with company match

Company paid life insurance

Long Term Disability

Dependent Life Insurance

AD&D Insurance

Wellness programs

Paid Holidays

Paid vacation

Weekly direct payroll deposits

Safety and Performance Rewards Program

Tuition Reimbursement Program

Employee Assistance Program

Zusammenfassung

AAA Cooper Transportation, Inc. is seeking a Managerial candidate to lead service center operations and customer relations in a fast-paced environment.

You will oversee drivers, supervisors, and sales staff, driving facility performance and customer satisfaction while aligning with company goals. The ideal candidate has transportation management experience and strong leadership, with a focus on operational excellence and the ability to leverage technology to improve service and efficiency.

Qualifikationen

• Transportation Management experience required or preferred.
• Strong leadership and people management skills.
• Desire to deliver excellence in customer service.
• High aptitude for technology and data use.
• Ability to multi-task, stay detail-oriented, and meet deadlines.
• Excellent written and verbal communication skills.

Aufgaben

• Provide leadership to drivers, supervisors, and sales staff.
• Ensure facility and customer goals are met or exceeded.
• Drive daily work habits to maintain operational compliance.
• Foster a culture of quality and accountability for customers.
• Grow profitable facility revenue and manage budgets.
• Flexibility to work various shifts to ensure 100% customer satisfaction.

Ausbildung

Bachelor's Degree

Jobbeschreibung

AAA Cooper Transportation, Inc. is seeking a Managerial candidate to lead service center operations and customer relations in a fast-paced environment.

You will oversee drivers, supervisors, and sales staff, driving facility performance and customer satisfaction while aligning with company goals. The ideal candidate has transportation management experience and strong leadership, with a focus on operational excellence and the ability to leverage technology to improve service and efficiency.