Service Center Manager

AAA Cooper Transportation, Inc.; Oklahoma City (OK); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k with company match

Company paid life insurance

Long Term Disability

Dependent Life Insurance

AD&D Insurance

Wellness programs

Paid Holidays

Paid vacation

Weekly direct payroll deposits

Safety and Performance Rewards Program

Tuition Reimbursement Program

Employee Assistance Program

Job summary

AAA Cooper Transportation, Inc. is seeking a Managerial candidate to lead service center operations and customer relations in a fast-paced environment.

You will oversee drivers, supervisors, and sales staff, driving facility performance and customer satisfaction while aligning with company goals. The ideal candidate has transportation management experience and strong leadership, with a focus on operational excellence and the ability to leverage technology to improve service and efficiency.

Qualifications

• Transportation Management experience required or preferred.
• Strong leadership and people management skills.
• Desire to deliver excellence in customer service.
• High aptitude for technology and data use.
• Ability to multi-task, stay detail-oriented, and meet deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Provide leadership to drivers, supervisors, and sales staff.
• Ensure facility and customer goals are met or exceeded.
• Drive daily work habits to maintain operational compliance.
• Foster a culture of quality and accountability for customers.
• Grow profitable facility revenue and manage budgets.
• Flexibility to work various shifts to ensure 100% customer satisfaction.

Education

Bachelor's Degree

Job description

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

AAA Cooper Transportation, a leading LTL trucking and logistics company is currently seeking Managerial candidates. We are seeking a forward thinking and highly motivated individual to work in a fast-paced environment. If you love a challenge and are looking for a rewarding career, this may be the opportunity for you.

Service Center Managers are a vital part of the management team and customer relations and are responsible for ensuring that customers' freight is delivered on time and damage free. As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

• Health, Dental and Vision Insurance

• Company Health Savings Account contributions

• 401k with company match

• Company paid life insurance

• Long Term Disability

• Dependent Life Insurance

• Accidental Death & Dismemberment Insurance

• Wellness programs

• Paid Holidays

• Paid vacation

• Weekly direct payroll deposits

• Safety and Performance Rewards Program

• Tuition Reimbursement Program

• Employee Assistance Program

Duties include, but are not limited to:

• Provide leadership to all team members including drivers, supervisors and sales executives

• Manage and ensure facility and customer goals are met and/or exceeded

• Accountability for driving daily work habits to ensure operational model compliance

• Responsible for managing and driving a culture of excellence in quality of product to our customers

• Engagement in managing and growing profitable facility revenue

• Flexibility to work any shift leading team members to ensure 100% customer satisfaction

This is an excellent opportunity to enter into management for someone that wishes to take control of their career.

Pay Range: - , General Benefits:

Job Requirements

The ideal candidate will have:

• Transportation Management Experience

• Strong leadership qualities

• Desire to surround customer with excellence in service

• High aptitude for technology

• The ability to multi-task while being detail oriented

• Excellent written and verbal communication skills

• An Associates or Bachelor's Degree, preferred but not required

Category: Service Center Leadership