Service Center Manager: Automotive Leadership & Growth

Gills Point S Tire & Auto; Morristown (VT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Performance-Based Bonus Opportunities

Paid Time Off

Medical, Dental & Vision Insurance

401(k) with Company Match

Job summary

Gills Point S Tire & Auto in Morristown, VT is seeking a Service Center Manager to lead a team, deliver outstanding customer experiences, and drive growth. You’ll coach technicians, manage operations, and implement strategies that boost sales while maintaining quality workmanship.

The role emphasizes integrity, community relationships, and a family-oriented culture, with a focus on safety, budget discipline, and KPI monitoring.

Qualifications

• High School Diploma or GED required; bachelor's degree in Business, Management, or a related field is preferred.
• Proven leadership experience in an automotive repair, tire, or retail service environment.
• Strong automotive knowledge, including tires, preventative maintenance, and general repair services.
• Demonstrated success leading teams, coaching employees, and developing talent.
• Outstanding customer service, communication, and relationship-building skills.
• Experience driving sales, improving customer retention, and achieving business goals.
• Financial acumen, including budgeting, labor management, and KPI analysis.
• Valid driver's license with an acceptable driving record.
• ASE Certifications or other industry certifications are a plus.

Responsibilities

• Oversee daily shop operations to ensure efficient workflow and quality workmanship.
• Monitor repair quality and ensure work meets company and industry standards.
• Drive sales growth while maintaining exceptional customer satisfaction.
• Manage budgets, expenses, billing, invoicing, and cash flow.
• Develop strategies to increase customer retention and grow market share.

Skills

Leadership

Customer service

Team development

Sales leadership

Communication

Budgeting

KPI analysis

Driver's license

Relationship-building

Education

High School Diploma or GED

Bachelor's degree in Business

Job description

Gills Point S Tire & Auto in Morristown, VT is seeking a Service Center Manager to lead a team, deliver outstanding customer experiences, and drive growth. You’ll coach technicians, manage operations, and implement strategies that boost sales while maintaining quality workmanship.

The role emphasizes integrity, community relationships, and a family-oriented culture, with a focus on safety, budget discipline, and KPI monitoring.