Service Center Manager

Valvoline Instant Oil Change; Omaha (NE); On-site; USD 45,000 - 60,000; Full time

Job summary

A franchise of Valvoline Instant Oil Change is seeking a Service Center Manager in Omaha, NE. This role involves leading a team, managing operations, and delivering superior customer service. Candidates should have prior managerial experience, strong interpersonal skills, and a commitment to maintaining a safe work environment. Join us for a rewarding career with opportunities for advancement!

Benefits

Competitive pay and flexible work schedule

On-the-job training

Company-provided uniforms and tools

Qualifications

• At least 2 years of managerial/supervisory experience in the quick lube/automotive business is required.
• Ability to occasionally lift up to 50 pounds.
• Reliable transportation to and from work.

Responsibilities

• Oversee overall operation of a service center including hiring and training.
• Responsible for inventory and financial performance.
• Perform automotive preventive maintenance and ensure customer satisfaction.

Skills

Customer service

Interpersonal skills

Mathematical calculations

Cash handling

Education

High school diploma or equivalent

Job description

Geared for the Driven

At Auto Lube, Inc., a franchise of Valvoline Instant Oil Change (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do

As a Service Center Manager, you will blend technical and management skills to lead, develop, and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast track to success.

• The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EHS) compliance, and other policies and procedures are met.
• Responsible for inventory, labor management, and financial performance of the service center.
• Mentor, lead, and train the team to optimize their development.
• Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment.
• Provide superior customer service leadership.
• Build trust and win repeat, loyal customers.

How you’ll succeed

• You are friendly and willing to work as part of a customer-focused team.
• Have effective interpersonal and oral communication skills.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling, facility, and safety control policies and practices.
• Reliable transportation to and from work.
• Ability to occasionally lift up to 50 pounds.
• Be able to stand for extended periods and climb stairs.
• Have full mobility and be able to twist, stoop, and bend.
• High school diploma or equivalent.
• At least 2 years of managerial/supervisory experience in the quick lube/automotive business is required.

Benefits include:

• Competitive pay and flexible work schedule.
• On-the-job training.
• Paid bi-weekly.
• Company-provided uniforms and tools.
• No late evenings.

Auto Lube, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

The company endeavors to make its recruitment process accessible to all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities to facilitate equal opportunity during the recruitment and selection process. Please contact Human Resources at [phone] or email [e-mail] to request reasonable accommodations. The contact information is for accommodation requests only; do not use this contact to inquire about application status.