Assistant Service Center Manager

Valvoline Instant Oil Change; Illinois; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their dynamic team. In this role, you will deliver exceptional customer service, assist in managing daily operations, and help create a welcoming environment for guests. With a strong commitment to employee development, this company offers an award-winning training program and ample opportunities for career advancement. If you are looking for a flexible job with a focus on teamwork and customer satisfaction, this position could be your next great opportunity. Join a company that values safety, community, and personal growth!

Benefits

Competitive Pay

Flexible Work Schedule

On-the-job Training

Company Provided Uniforms

Paid Time Off

Medical, Dental, Vision Plans

401(k) Savings Plans

Qualifications

• High school diploma or equivalent required.
• Six months of supervisory experience preferred.

Responsibilities

• Deliver a positive first impression to each guest.
• Assist the Service Center Manager in daily operations.
• Mentor and train the team for optimal development.

Skills

Customer Service Skills

Interpersonal Communication

Mathematical Calculations

Cash Handling

Team Leadership

Education

High School Diploma or Equivalent

Tools

Company Provided Tools

Job description

Geared for the Driven

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do

• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
• Responsible for inventory, labor management and financial performance of the service center
• Become familiar with Environmental, Health & Safety (EH&S) compliance and other policies and procedures
• Mentor, lead and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
• Provide superior customer service leadership

How you’ll succeed

• You are friendly and willing to work as part of a customer-focused team
• Have effective interpersonal and oral communication skills
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Knowledge of cash handling, facility and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Have full mobility and are able to twist, stoop and bend
• High school diploma or equivalent
• Six months of supervisory experience or related experience/training preferred

Benefits include:

• Competitive pay & flexible work schedule
• On-the-job training
• Paid biweekly
• Company provided uniforms and tools
• We promote from within - a commitment we are passionate about
• No late evenings
• Paid time off and holidays*
• Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email [e-mail] to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.