Operations Manager

AAA Cooper Transportation, Inc.; Kansas City (KS); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Insurance options

401k with match

PTO & holidays

Modern equipment

Professional development

Job summary

AAA Cooper Transportation, Inc. is seeking a hands-on Operations Manager for our Kansas City, KS Service Center to oversee daily freight flow, safety, and team leadership.

The role emphasizes coordinating loading/unloading, optimizing routes, and ensuring on-time delivery while maintaining compliance and quality standards. You'll lead and develop staff, partner with dispatch and dock teams, and drive continuous improvement in efficiency.

Qualifications

• Must possess high school diploma or equivalent.
• 5 years previous supervisory experience in the LTL industry.
• Must be able to travel as needed.
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.).
• Strong communication skills (written, oral and visual).
• Thorough knowledge of the LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures, preferred.
• Able to work in a remote location, taking self-initiative without requiring immediate local supervision.
• Multi-task oriented and possess good organizational skills.
• Knowledge of Microsoft Office and Internet.

Responsibilities

• Lead, educate and develop new employees
• Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free
• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
• Monitor dock to ensure proper loading techniques
• Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
• Conduct safety meetings and facilitate quality groups
• Monitor and analyze all opportunities to improve efficiencies
• Monitor actual performance data and gather information for performance reviews
• Assist Operation Supervisors as needed: conduct pre-shift meetings; implement company policy
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Education

High school diploma or equivalent

5 years supervisory experience in LTL

Travel ability

Strong communication skills (written, verbal, visual)

Knowledge of DOT/OSHA/NMFC/tariff rules

Microsoft Office and Internet proficiency

Job description

Operations Manager | Kansas City, KS

AAA Cooper Transportation is immediately hiring a Full-Time Operations Manager to join the team at our Kansas City, KSService Center. This role is a crucial part of the service center's daily operations. In this position, you'll directly contribute to the efficient flow of freight in and out of the service center while supporting our commitment to our valued customers. Your dedication to safe freight handling, efficient loading and unloading, and effective communication within the service center will be essential to our mutual success. This position offers competitive pay, a comprehensive benefits package, and numerous opportunities for career growth and advancement within our well-established and rapidly growing company.

RESPONSIBILITIES - A Day in the life

• Lead, educate and develop new employees

• Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free

• Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight

• Monitor dock to ensure proper loading techniques

• Evaluate and reconfigure route structures and bids based on local tendencies and characteristics

• Conduct safety meetings and facilitate quality groups

• Monitor and analyze all opportunities to improve efficiencies

• Monitor actual performance data and gather information for performance reviews

• Assist Operation Supervisors as needed: conduct pre-shift meetings; implement company policy

• Comply with all applicable laws/regulations, as well as company policies/procedures

• Perform other duties as required

BENEFITS - What we offer

• Comprehensive Insurance Options

• Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.

• 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.

• Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.

• Modern and Well-Maintained Equipment Work with reliable and regularly maintained forklifts, pallet jacks, and other essential equipment in a safe and organized service center environment.

• Professional Development Opportunities

ACT invests in you! Enhance your skills and advance your career.

AAA Cooper Transportation an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.

AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.

Pay Range: - per_year, General Benefits: BENEFITS - What we offer

• Comprehensive Insurance Options

• Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.

• 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.

• Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.

• Modern and Well-Maintained Equipment Work with reliable and regularly maintained forklifts, pallet jacks, and other essential equipment in a safe and organized service center environment.

• Professional Development Opportunities

Job Requirements

REQUIREMENTS - What you bring

• Must possess high school diploma or equivalent

• 5 years previous supervisory experience in the LTL industry

• Must be able to travel as needed

• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)

• Strong communication skills (written, oral and visual)

• Thorough knowledge of the LTL industry, DOT rules and regulations, OSHA laws, hazardous materials regulations, NMFC and tariff rules, and company policies and procedures, preferred

• Able to work in a remote location, taking self-initiative without requiring immediate local supervision

• Multi-task oriented and possess good organizational skills

• Knowledge of Microsoft Office and Internet

Category:

MME-Service Center Admin and Leadership