Service Center Manager

Dayton Freight Lines; Knoxville (TN); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a stable and growing organization as a Service Center Manager, where you'll lead a dedicated team in a professional and people-centered environment. You'll be responsible for overseeing all Service Center activities, ensuring efficient operations while developing your team's potential. This role offers quick advancement opportunities and a competitive benefits package, including health, dental, and vision coverage, along with a 401(k) plan. If you're passionate about the transportation industry and ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Comprehensive benefits package

Paid holidays (8)

Paid vacation and personal days

401(k) plan with Company Match

Qualifications

• Experience in the LTL/Transportation industry with management responsibilities.
• Fluent in English and legally eligible to work in the US.

Responsibilities

• Manage Service Center activities efficiently and economically.
• Recruit, train, and develop Service Center personnel.
• Analyze performance and develop solutions for improvement.

Skills

Knowledge of LTL/Transportation Industry

Management Skills

Budget Development

Sales Development

Communication Skills

Education

High School Diploma or Equivalent

Bachelor's Degree (Preferred)

Job description

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

Responsibilities

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget
• Legally eligible to work in the United States
• Fluent in English

Benefits

• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match