Service Center Lead & Community Outreach

The Salvation Army USA Western Territory; Aberdeen (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Service Center Coordinator for the Grays Harbor Service Center. This role provides supervision of daily operations, oversees programs like food bank and back‑to‑school assistance, and ensures compliance with SA policies.

Ideal candidates will have a High School diploma, 5+ years of social service experience preferred, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Detail oriented with strong attention to accuracy.
• Excellent verbal and written English communication.
• Ability to manage confidential information ethically.
• Experience with basic bookkeeping or accounting concepts.
• Demonstrated customer service mindset and problem solving.
• Valid Washington driver’s license and driving record compliance.

Responsibilities

• Model an open and compassionate client-centered approach.
• Oversee daily activities and operations of the center.
• Balance multiple tasks while following program guidelines.
• Respond to crisis in a calm and professional manner.
• Communicate effectively via oral, written, and electronic channels.
• Attend agency and staff meetings as required.
• Manage banking, deposits, vouchers, and program budgets.
• Record, report, and steward all donations and funds.

Skills

Detail oriented

Self starter

Team player

English communication

Telephone skills

Thrives under pressure

Customer service mindset

Financial literacy

Analytical skills

Typing 60 wpm

Confidentiality

Driver license

Education

High School diploma

Tools

Microsoft Office

Database software

Job description

The Salvation Army USA Western Territory is seeking a Service Center Coordinator for the Grays Harbor Service Center. This role provides supervision of daily operations, oversees programs like food bank and back‑to‑school assistance, and ensures compliance with SA policies.

Ideal candidates will have a High School diploma, 5+ years of social service experience preferred, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.