Service Center Concierge - Front Desk Greeter

Lithia & Driveway; Portland (ME); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is seeking a Service Greeter for Mercedes-Benz of Beaverton. The role is full-time, Monday–Friday, with a pay range of $19.00–$21.00 per hour depending on experience.

You will intercept calls, relay messages, and guide customers to the right staff in a fast, courteous manner. Ideal candidates have 1+ years in a greeter or customer service role, speak clearly on the phone, and maintain a professional appearance with solid typing and 10-key skills.

Qualifications

• 1+ years experience in Greeter or related customer service.
• Clear telephone speaking ability and professional appearance.
• Ability to convey messages clearly and quickly to employees.
• Valid driver’s license in your state of residence.
• Typing and 10-key operation by touch; computer friendly.

Responsibilities

• Intercepts all incoming calls and determines whether the person should be interrupted.
• Communicate with callers in a professional, friendly and efficient manner to minimize wait times.
• Take thorough messages with caller name, company, time and message.
• Provide basic information to general inquiries.
• Serve as service center greeter and direct customers to appropriate staff.
• Update and distribute telephone roster; maintain phone log and name files.
• File repair orders daily and handle special projects as assigned.

Skills

Customer service

Clear communication

Professional image

Typing

10-key by touch

Driver's license

Education

High school diploma

Tools

Phone system

MS Office

Job description

Lithia & Driveway is seeking a Service Greeter for Mercedes-Benz of Beaverton. The role is full-time, Monday–Friday, with a pay range of $19.00–$21.00 per hour depending on experience.

You will intercept calls, relay messages, and guide customers to the right staff in a fast, courteous manner. Ideal candidates have 1+ years in a greeter or customer service role, speak clearly on the phone, and maintain a professional appearance with solid typing and 10-key skills.