Customer Experience Greeter - Auto Dealership Front Desk

Penske Automotive; Fairfield, Northern (CT, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fortune 500 company

Best Dealerships to Work For

Health care options (medical, dental,

401k savings with company match

Career growth opportunities

Job summary

Mercedes-Benz of Fairfield is seeking a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences. You will professionally greet guests in person or by phone and connect them with the right team member to ensure an excellent visit.

As part of Penske Automotive Group, we offer a comprehensive benefits program, career growth opportunities, and a values-driven culture built on integrity, professionalism, excellence, and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness and reliability with a positive team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work in a fast-paced, results-driven environment.

Responsibilities

• Greet and assist customers by phone or in person to connect with the right team member.
• Route customers promptly to the appropriate dealership team.
• Maintain courteous, accurate data entry into the sales control system where required.
• Support the dealership sales and service teams during events and peak hours.

Skills

Customer service mindset

Interpersonal skills

Communication

Teamwork

Job description

Mercedes-Benz of Fairfield is seeking a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences. You will professionally greet guests in person or by phone and connect them with the right team member to ensure an excellent visit.

As part of Penske Automotive Group, we offer a comprehensive benefits program, career growth opportunities, and a values-driven culture built on integrity, professionalism, excellence, and teamwork.