Service Center Agent

Beacon Credit Union; Lynchburg (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Team culture

Competitive salary

PTO & holidays

Volunteer PTO

Discounts on loans

401(k) match & profit sharing

Insurance (paid)

Growth & training

Orientation & training

Job summary

Beacon Credit Union in Lynchburg, VA is hiring a Service Center Agent to deliver friendly, efficient assistance to members over the phone and channels. The role emphasizes sales and high-quality member service in a fast-paced call center environment.

Join a team with generous PTO, holidays, retirement options, and comprehensive insurance. Training and ongoing coaching ensure you grow with Beacon while helping members achieve their financial goals.

Qualifications

• Education equivalent to a High School Degree or High School Diploma.
• Strong sales and member service skills.
• Call Center experience required. Banking/Credit Union experience a plus.

Skills

Call Center experience

Sales skills

Member service skills

Education

High School Diploma or equivalent

Job description

Are you ready to be the voice of our company and provide top-notch customer service with a smile?

We are looking for energetic and enthusiastic individuals to join our dynamic call center team!

ABOUT US:

Beacon Credit Union is a leading financial institution is "Dedicated to Our Member's Financial Success" by providing exceptional service and innovative banking solutions.

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability and Life Insurance
• Learning and growing in a dynamic work environment
• First class - Orientation and Training that showcases our mission and customer service standards

Location: Lynchburg, VA

Service Center Agent

We're not just a call center; we're a launchpad for your career. So, if you're someone who loves a challenge, craves variety, and thrives in a social, high-energy setting, let's talk. Join us and be part of a community that values your contribution and rewards your excellence.

Perks of the Job:

• Say goodbye to monotonous workdays with our dynamic environment that keeps you on your toes.
• Creating smiles with every call.
• Learning and growing in a dynamic work environment.
• We believe in nurturing your growth, offering extensive training and coaching to help you climb the ladder to success. And it doesn't stop there. . .

QUALIFICATIONS:

• Education equivalent to a High School Degree or High School Diploma.

• Strong sales and member service skills

• Call Center experience required. Banking/Credit Union experience a plus.

EOE

m/v/f/d