Float Teller

GetHired, Inc.; Lynchburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Paid holidays

Generous PTO

Employee discounts

Job summary

Beacon Credit Union is seeking a Full-time Float Teller in Lynchburg, VA. You will identify members’ financial needs, recommend solutions, and process transactions across lobby, drive-thru, and phone channels.

You’ll maintain service standards, minimize wait times, achieve sales/service goals, and travel to branches as needed, with a home branch assigned. Travel expenses are reimbursed.

Qualifications

• Cash handling experience.
• Sales experience.
• Customer service experience preferred.

Responsibilities

• Efficiently handle transactions and verify customer needs.
• Report discrepancies and balance the cash drawer regularly.
• Be knowledgeable about Beacon Credit Union products and services.
• Suggest appropriate products and services to members.
• Support other departments and branches as needed.
• Research, troubleshoot, and resolve inquiries.
• Follow all regulations including Bank Secrecy Act, Reg CC, and AML.
• Deliver outstanding service to all members in line with credit union standards.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Ready to Travel and Thrive?

Join our dynamic team as a Fulltime FloatTeller, where you’ll have the flexibility to work in various branches and gain diverse experiences.

Location: Lynchburg, VA

Position: Full-time Float Teller

Why Join OUR Team?

• Positive and supportive team culture
• Competitive salary and benefits package and incentives
• Generous PTO and 11 Paid Holidays
• Ability to earn additional PTO through volunteer opportunities
• Employee discounts on loans and banking products
• 401(k) Employer Match and Profit-sharing potential
• 100% Bank Paid Long-Term Disability, Short-Term Disability, and Life Insurance
• Learning and growing in a dynamic work environment
• First-class Orientation and Training that showcases our mission and customer service standards

Role

As a Float Teller at Beacon Credit Union, you'll help us live out our mission, "Dedicated to Our Members' Financial Success." Your role includes identifying members' financial needs and recommending appropriate solutions, processing transactions, and providing excellent service in the lobby, drive-thru, and over the phone.

You’ll ensure a positive experience for members, minimize wait times, and stay knowledgeable about all our products and services. Upholding our mission and service standards with every interaction is key. Additionally, you’ll meet and exceed monthly sales and service goals.

Travel expenses reimbursed at a set rate, Float tellers have a 'home' branch, and travel as needed to other branches such as Danville, Roanoke, Lynchburg, Madison Heights, Buena Vista etc.

Major Duties and Responsibilities

• -Efficiently handle transactions and verbally confirm with customers to ensure needs are met.
• -Report any discrepancies immediately and balance the cash drawer regularly.
• -Be knowledgeable about all Beacon CU products and services.
• -Suggest appropriate products and services to members.
• -Support other departments and branches as needed.
• -Research, troubleshoot, and resolve inquiries.
• -Follow all applicable regulations, including Bank Secrecy Act, Reg CC, and Anti-Money Laundering.
• -Deliver outstanding service to all members in line with credit union standards.

Knowledge and Skills

Cash handling experience.

Sales experience.

Customer service experience preferred.

Education/Certifications/Licenses

High School Diploma or GED.

Valid Driver's License and ability to travel to assigned Beacon Credit Union branch.

Please Note: Visible tattoos must be covered at all times while working. Visible piercings are limited to ear piercings for women; facial and other visible body piercings are not acceptable under Beacon's appearance standards. All employees are required to adhere to Beacon Credit Union's professional dress and appearance standards.