Service Cashier / Receptionist / BDC Agent

Defense Mechanics Inc; Denton (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Employee discounts on vehicle services and parts

Paid time off and holidays

Opportunities for professional growth

Positive and supportive work environment

Job summary

Defense Mechanics Inc in Denton, TX is seeking a Service Cashier / Receptionist / BDC Agent to provide exceptional customer service. You will be the first point of contact, managing cashier duties, scheduling appointments, and assisting with business development communications.

The ideal candidate has strong organizational skills, excellent interpersonal communication, and the ability to multitask in a fast-paced environment. This position offers competitive pay of $15.00 per hour along with opportunities for professional growth.

Qualifications

• Previous experience in customer service, cashiering, or reception preferred.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Manage cashier duties including processing payments accurately.
• Schedule and confirm service appointments via phone and email.
• Respond to customer inquiries about services and promotions.
• Coordinate with service technicians to ensure timely communication.
• Maintain a clean and organized reception area.
• Support the Business Development Center with customer follow-ups.

Skills

Excellent communication and interpersonal skills

Basic computer proficiency

Strong organizational skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Scheduling software

MS Office

Job description

Join the team at Tom Clark Auto Park as a Service Cashier / Receptionist / BDC Agent where you will be the first point of contact for our customers in Denton, TX. In this role, you will provide exceptional customer service while managing cashier duties, scheduling service appointments, and assisting with our Business Development Center (BDC) communications. Your friendly demeanor and organizational skills will help ensure a smooth and positive experience for every guest.

Responsibilities

• Greet customers promptly and professionally upon arrival and assist with their service needs.
• Manage cashier duties including processing payments accurately and balancing cash drawer.
• Schedule and confirm service appointments via phone and email, ensuring efficient shop workflow.
• Respond to customer inquiries and provide information about services and promotions.
• Coordinate with service technicians and management to ensure timely communication and customer satisfaction.
• Maintain a clean and organized reception area.
• Support the Business Development Center by contacting customers for service reminders and follow-ups.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service, cashiering, or reception preferred.
• Excellent communication and interpersonal skills.
• Basic computer proficiency including experience with scheduling software and MS Office.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast‑paced environment.

Benefits

• Competitive pay at $15.00 per hour.
• Opportunities for professional growth within a reputable auto dealership.
• Positive and supportive work environment.
• Employee discounts on vehicle services and parts.
• Paid time off and holidays.

About the Company

Tom Clark Auto Park is a trusted automotive dealership located in Denton, TX, committed to delivering excellent customer service and quality vehicles to our community. We pride ourselves on fostering a welcoming environment both for our customers and our team members. Join us and be part of a dedicated team focused on service excellence and automotive expertise.