BDC Representative/Cashier

Vandergriff Chevrolet; Arlington (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Paid training provided

Career advancement from within

Employee discounts and benefits

Job summary

Vandergriff Chevrolet in Arlington, TX is seeking a customer-focused BDC Agent/Cashier to help schedule service appointments, assist customers at checkout, and handle incoming calls. No automotive experience required; paid training provided and opportunities for advancement.

You’ll maintain customer records, process payments accurately, and support the Service Department with admin tasks while delivering an exceptional customer experience every day.

Qualifications

• Excellent communication and customer service skills.
• Strong phone etiquette.
• Ability to multitask in a fast-paced environment.
• Basic computer skills.
• Reliable and professional demeanor.
• Customer service, cashier, call center, or dealership experience is a plus, but not required.

Responsibilities

• Answer incoming calls and assist customers professionally.
• Schedule, confirm, and manage service appointments.
• Make outbound follow-up calls to customers.
• Check service customers out and process payments accurately.
• Maintain customer records and appointment information.
• Support the Service Department with administrative tasks.
• Deliver an exceptional customer experience every day.

Skills

Communication skills

Customer service

Phone etiquette

Multitasking

Basic computer skills

Professional demeanor

Call center experience

Dealership exposure

Job description

BDC Agent / Cashier

Vandergriff Chevrolet | Arlington, TX

Pay: $15.00 per Hour + Commission

Are you looking for more than just a job? At Vandergriff Chevrolet, we're looking for motivated individuals who want to build a career in the automotive industry. This is a great opportunity to get your foot in the door with one of the area's leading dealerships and grow into positions such as Service Advisor, BDC Manager, Customer Relations Manager, or other dealership leadership roles.

We are seeking a customer-focused BDC Agent/Cashier who will help schedule service appointments, assist customers with the checkout process, and handle incoming calls. Previous automotive experience is a plus, but we are willing to train the right candidate with a positive attitude and strong customer service skills.

What You'll Do

• Answer incoming calls and assist customers professionally
• Schedule, confirm, and manage service appointments
• Make outbound follow-up calls to customers
• Check service customers out and process payments accurately
• Maintain customer records and appointment information
• Support the Service Department with administrative tasks
• Deliver an exceptional customer experience every day

What We're Looking For

• Excellent communication and customer service skills
• Strong phone etiquette
• Ability to multitask in a fast-paced environment
• Basic computer skills
• Positive attitude and strong work ethic
• Reliable and professional demeanor
• Customer service, cashier, call center, or dealership experience is a plus, but not required

Why Vandergriff Chevrolet?

• $15.00/hour plus commission opportunities
• Paid training provided
• No automotive experience required
• Opportunity for career advancement and promotion from within
• Supportive team environment
• Employee discounts and available benefits

Build Your Career With Us

At Vandergriff Chevrolet, many of our top performers and leaders started in entry-level positions. If you're driven, dependable, and ready to grow professionally, we want to meet you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.