Service Cashier — Fast-Paced, Customer-Focused Auto

Price Simms Group; Walnut Creek (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Price Simms Family Dealerships in Walnut Creek, CA seeks a Service Cashier responsible for accurate payment processing and customer interactions. You will record payments, issue receipts, and liaise with service advisors to resolve questions while maintaining orderly files and professional conduct.

The role requires a high school diploma, 2+ years of customer service, basic computer skills, and strong attention to detail. It includes performing receptionist duties and potential weekend coverage.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of customer service experience preferred.
• Basic computer skills and ability to operate office machines.
• Excellent attention to detail and organizational skills.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive and record payments (cash, checks, credit cards) on the repair order or counter ticket.
• Issue receipts and obtain customer signatures on payment.
• Verify totals against cash, checks, and card payments at end of shift.
• Refer questions about repairs to the service advisor or appropriate person.
• Handle customer complaints with professionalism and refer as needed.
• Provide cash refunds for approved returns.
• Maintain service files and perform receptionist duties as needed.
• Perform other duties as assigned by management; follow safety policies.

Education

High School Diploma or equivalent

2+ years of customer service experience

Basic computer skills

Strong attention to detail

Job description

Price Simms Family Dealerships in Walnut Creek, CA seeks a Service Cashier responsible for accurate payment processing and customer interactions. You will record payments, issue receipts, and liaise with service advisors to resolve questions while maintaining orderly files and professional conduct.

The role requires a high school diploma, 2+ years of customer service, basic computer skills, and strong attention to detail. It includes performing receptionist duties and potential weekend coverage.