Service Cashier & Café Concierge - Auto Service

Sheehy Auto Stores; Annapolis (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Sheehy Auto Stores, operating at Sheehy Lexus of Annapolis, is hiring a Service Cashier/Cafe Concierge to welcome service customers and help complete service and parts transactions.

Responsibilities include cashiering for Parts and Service, cafe support, order verification, and assisting with warranty administration, all performed with a professional, high-energy customer service mindset.

Qualifications

• High School diploma or higher.
• Ability to communicate professionally.
• Customer service experience and friendly demeanor.
• Accountability and personal integrity are essential.
• Professional appearance and work ethic.
• Great attitude with a high-energy personality.
• Authorized to work in the USA.
• Able to pass pre-employment testing (background, MVR, drug).
• Must have a valid driver’s license.

Responsibilities

• Cashiering for Parts and Service
• Responding to customers at the Lexus Cafe, stocking food items
• Verify closed repair orders
• Handle bad checks
• Track vehicles left at the dealership and handle them appropriately
• Payroll and time cards
• Customer call backs
• File service repair orders
• Handle all customer information
• Assist the warranty administrator
• Handle bulk mailers
• Type all service letters
• Create service reports
• Assist with factory rep visits
• Keep track of Emissions inspectors' licenses
• Service reminders

Skills

Customer service

Professional demeanor

High-energy attitude

Education

High School diploma or higher

Job description

Sheehy Auto Stores, operating at Sheehy Lexus of Annapolis, is hiring a Service Cashier/Cafe Concierge to welcome service customers and help complete service and parts transactions.

Responsibilities include cashiering for Parts and Service, cafe support, order verification, and assisting with warranty administration, all performed with a professional, high-energy customer service mindset.