Service Cashier

Glendale Dodge Chrysler Jeep Ram; Glendale (MO); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Competitive pay

Discounts on Parts & Labor

Discounts on New & Used Vehicles

Positive work environment

Strong team atmosphere

Opportunity for advancement

Job summary

Glendale Chrysler Jeep Dodge Ram is seeking a motivated Service Cashier to join our Service Administrative Team. The role handles customer payments, processes transactions, schedules appointments, and answers calls and emails in a fast-paced dealership environment.

You will work a full-time rotating schedule (40 hours weekly), 7 am to 6 pm with lunch, and some Saturdays. We value teamwork, safety, and providing excellent customer service while advancing within the company.

Qualifications

• Must be able to pass pre-employment testing including background checks and drug test.
• Valid driver's license required for conditional offer of employment.
• Strong customer service skills and a friendly, helpful attitude.
• Ability to perform duties safely and accurately in a dealership environment.

Responsibilities

• Calculate the customer's bill using the dealership's computer system.
• Receive and record payments (cash, checks, credit cards).
• Answer and transfer phone calls; schedule appointments.
• Respond to emails, texts, and chats promptly.
• Balance daily deposits and issue receipts.
• Close repair orders after payment and update records.
• Perform receptionist duties and follow safety policies.

Skills

Customer service

Basic computer skills

Cash handling

Safety compliance

Tools

Copier

Credit card machine

Telephone

Calculator

Job description

Job Description

Glendale Chrysler Jeep Dodge Ram is looking for a motivated individual for our Service Administrative Team. The ideal candidate for the position must have a positive attitude, work well with others, and have great customer service skills.

The Service Cashier position is full time; (40 hours) per week. The work schedule is a rotating 4 to 10-hour days schedule per week. The hours are 7 am to 6 pm with an hour for lunch. This position will require working some Saturdays.

Team Glendale Culture

At Glendale we pride ourselves on creating an atmosphere where the employees are more like family members rather than just coworkers. We strongly encourage a positive culture and have a passion for creating a successful team of employees we like to call Team Glendale.

Our owner is incredibly hands-on and continually expresses to our employees that they are the secret ingredient to Glendale's recipe for success!

Showing appreciation to our employees is our number one priority! The owner encourages HR to throw an employee event each month as a way for management and the owner to show gratitude for everyone’s hard work. This can be anything from an Employee Appreciation BBQ, to renting a snow cone truck for a couple of hours for employees to enjoy, or competitive events such as the Chili Cookoff and Gingerbread House Making Contest.

Glendale focus’ on employees needs and provides training programs that give each employee the tools to succeed by empowering to learn and grow from within. We have a strong commitment to our employees to make sure they are challenged, supported, and mentored into successful careers!

Employee Benefits

• Excellent Benefits Package! We offer Health, Dental, & Vision Insurance by widely accepted insurance carriers.
• Competitive Pay
• Discounted Rates on Parts & Labor
• Discounted Amount on New & Used Vehicles
• Positive Work Environment
• Strong Team Atmosphere
• Opportunity for Advancement

Duties and Responsibilities

• Calculate the customer's bill using the dealership's computer system
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Answer and transfer phone calls and schedule appointments accurately
• Answer customer emails, text messages, and chats promptly
• Make change accurately and issue receipts to customers
• Ensure every repair order is signed by the customer at time of payment
• Balance daily deposit for cash, checks and credit card payments at end of shift
• Work with department managers to keep up to date new products and services offered by the dealership and any changes in price
• Refer customers who have additional questions to the service advisor or other appropriate individual
• Give cash refunds accurately to customers for approved returned merchandise
• Electronic scanning of files daily
• Perform receptionist duties as requested
• Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
• Close repair orders and make sure we have received payment
• Perform other duties as assigned by management

Qualifications

• Ability to read and comprehend instructions and information
• Basic skills with computers and other office machines (copier, credit card machine, telephone, calculator)
• Ability to work well with customers and present a friendly, helpful attitude always.
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, and have a valid driver license once a conditional offer of employment is issued
• If you are currently working at a dealership please apply with confidence, your current employer will not be notified.