Service Business Development Coordinator

James Wood Motors; Decatur (TX); Vor Ort; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

401K with company match

Paid holidays

Paid vacations

Life insurance

Advanced training

Health/Dental/Vision

Zusammenfassung

James Wood Motors Decatur is seeking a Business Development Coordinator to join our growing team. You will be a team player with a can-do attitude and excellent communication skills, handling initial client communication about our products and services.

Responsibilities include following up with leads, scheduling service appointments, and guiding customers to the right resources while using our CRM daily. We value teamwork, reliability, and proactive communication.

Qualifikationen

• Customer service experience is required.
• Must be a collaborative team player with a can-do attitude.
• Strong communication and interpersonal skills are essential.
• Proactive, courteous, and reliable demeanor is expected.
• Basic computer skills and familiarity with CRM systems are preferred.

Aufgaben

• Answer customer calls and schedule service appointments with follow-ups.
• Respond quickly to inquiries via internet, phone, and live chat using templates.
• Provide initial product information and direct customers to dealership resources.
• Follow up with leads not ready for an appointment or who no-show.
• Participate in team and process development sessions to maintain positive relationships.
• Utilize CRM tracking system daily.
• Make outgoing calls to set up service appointments for customers' vehicles.

Kenntnisse

Customer service

Team player

Excellent communication

Positive attitude

Computer skills

Valid driver’s license

Tools

CRM software

Jobbeschreibung

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

• 401K with company match
• Paid holidays
• Paid vacations
• Life insurance
• Advanced training

Job Summary

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

Benefits

• Excellent pay
• Health/Dental/Vision
• 401K with company match
• Paid holidays
• Paid vacations
• Life insurance
• Advanced training

Responsibilities

• Answer customer calls and establish follows-up with service appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily
• Make outgoing calls to set up service appointments for customers' vehicles

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

If you are looking for an opportunity to work for a family owned car dealership that cares about its employees and customers for the long term, consider James Wood Motors Decatur in DECATUR, Texas. Mr. James Wood and the entire Wood family has been serving North Texas since 1978. Many of our employees have been with the organization since day one. Our employee tenure is not the norm in the automotive industry.

Great customer service after the sale is what continues to grow the James Wood Motors Decatur Organization. Great employee consideration is why our employees love working here in DECATUR. At James Wood Motors Decatur you'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success and invested in your future.

You will be proud to say you work for James Wood Motors Decatur.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.