BUSINESS DEVELOPMENT COORDINATOR

Team Auto Center; Rhinelander (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

Employer Paid Life Insurance

Health Insurance

401(K) with Employer Match

Paid Vacation & Holidays

Training & Education

Employee Discounts

Birthday Oil Change

Job summary

Team Auto Center is seeking a Business Development Coordinator to connect buyers with vehicles and provide information on products and financing options. The role emphasizes training, customer engagement, and collaboration with the sales team to improve appointment setting and lead conversion.

We welcome individuals new to the automotive industry and offer in-house training with our manufacturers to help you grow within a fast-paced retail environment.

Qualifications

• Experience in customer service roles is preferred.
• Team player attitude and positive energy are essential.
• Candidates should be prompt, courteous and enthusiastic.
• Must have strong computer skills and be comfortable with CRM systems.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond to inquiries via internet, phone and live chat using scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to schedule or who no-show.
• Participate in team sessions and maintain positive relationships with teammates and management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Prompt & courteous

Enthusiastic personality

Strong computer skills

Background check readiness

Tools

CRM tracking system

Job description

BUSINESS DEVELOPMENT COORDINATOR

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-pacedBDC team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Training will be provided and we welcome individuals who are new to the automotive industry!

Benefits

• Dental Insurance
• Vision Insurance
• Life Insurance
• Employer Paid $30,000 Life Insurance
• Health Insurance
• 401(K) w/ Employer Match
• Legal/ID Shield
• Paid Vacation & Holidays
• Assurity Supplemental Insurance
• Discounts on Parts & Service
• Job Related Continuing Education & Training
• Free Oil Change/Auto Butler for Birthday
• Employee Discounts at YMCA/AT&T
• Savings Club
• Positive Work Environment

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Skills / Requirements

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.