Business Development Coordinator

Werner Auto Team; Tallahassee (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Werner Auto Team in Tallahassee, FL seeks a Business Development Coordinator to join our growing team. You will handle customer inquiries, schedule appointments, and guide prospects through financing options.

This role requires strong communication, teamwork, and a proactive service mindset; you will use our CRM daily and collaborate with sales and management.

Qualifications

• Minimum one year of customer service experience.
• Strong team collaboration and eagerness to improve.
• Prompt, courteous demeanor in all interactions.
• Positive, hardworking personality with can-do mindset.
• Basic to strong computer skills.
• Valid driver's license is required.

Responsibilities

• Answer customer calls and set up sales appointments.
• Respond to inquiries via internet, phone, and live chat using scripts.
• Provide initial product information and direct customers to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to book or who no-show.
• Participate in team and process improvement sessions with management.
• Use CRM daily to track and nurture customer interactions.

Skills

Customer service

Team player

Professional demeanor

Positive attitude

Computer skills

Driver's license

Tools

CRM software

Job description

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

Benefits

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.