Business Development Coordinator

BMW of Bridgeport; Bridgeport (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Industry Leading Competitive Pay Plans

Performance Bonus Plans

Full Medical Benefits (Health, Dental, Vision)

PTO Policy up to 3 Weeks per Year

Sick Leave

401(k) Matching Plan - up to $5,000 dollar for dollar match per year

Industry Leading Training - live onsite, offsite, and virtual

Employee Discount (Sales, Service & Parts)

Job summary

BMW of Bridgeport is seeking a Business Development Coordinator to join their team in Bridgeport, Connecticut. This role focuses on customer service, including answering inquiries and providing initial product information. The right candidate will have previous customer service experience, strong computer skills, and a collaborative attitude. Benefits include competitive pay, performance bonuses, full medical benefits, and a 401(k) matching plan. A valid driver's license is required.

Qualifications

• At least one previous role based in customer service.
• Excellent teammate with a collaborative attitude.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Valid driver's license.

Responsibilities

• Answer customer calls and establish follow-ups.
• Respond quickly to inquiries using different channels.
• Provide customers with initial product information.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make appointments.
• Utilize CRM tracking system daily.

Skills

Customer service experience

Strong computer skills

Team player

Tools

CRM tracking system

Job description

Job Summary

We are looking for a Business Development Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings.

Benefits

• Industry Leading Competitive Pay Plans (We Grow, You Grow)
• Performance Bonus Plans
• Full Medical Benefits (Health, Dental, Vision)
• PTO Policy up to 3 Weeks per Year
• Sick Leave
• 401(k) Matching Plan - up to $5,000 dollar for dollar match per year
• Industry Leading Training - live onsite, offsite, and virtual
• Employee Discount (Sales, Service & Parts)

Responsibilities

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.